深圳招聘

1.    管理售后服务业务，保证公司售后日常工作的顺利进行；

2.    负责所有已完结客户的维护，制定上门维护计划，将客户基本信息录入系统，节假日发祝福信息，生日可以适当感谢。

3.    负责接收并登记整理客户投诉，进行问题的分析与确认，协商处理方案并跟进，完结处理后回访客户保证客户满意度；

4.对重大、特殊问题进行现场协调和解决处理,达成客户满意，通过售后服务获得客户认可，并实行第二次购买及者客户转介绍。

5.接听400客服热线和回访老客户，保证客户满意度，维护平台数据。

6.负责客服人员的优化与配置，建立并开展客服人员的培训工作。

二：任职要求：

1.25-40岁，具备二年以上的家居行业客服工作经验。

2.有良好的服务意识和抗压能力，良好的沟通能力和表达能力，做事细心，有较强的责任心，有客户至上的服务观念。

3.熟悉售后工作流程，反应快能及时解决客户问题避免客户投诉；

三：联系人：赵小姐13809264398

LIFEDBO International Furniture

拉菲德堡LIFEDBO国际家居，成立于2010年，公司秉持“让每一个家庭拥有高品质生活”为使命，在高端家居领域独树一帜。旗下拥有拉菲德堡家具、林语生活软装、意大利阿基米亚固装、拉菲原创高定及进口代理品牌的高端整体家居运营商。
Founded in 2010 and hewing to the mission of ‘bringing each household to get access to a high-quality life’, LIFEDBO is unique in the high-end furniture sector. It has LIFEDBO furniture, Lynn Casa Decoration, Italian AQUIMIA Wood veneer Decoration, LIFEDBO original high-tailored version and high-end facilitator for the entire home furniture for imported agent brands.
   
拉菲德堡总部坐落于深圳，历经数年的积淀和发展，拥有一支2100多人的研发、设计、生产及运营团队。自建13万平米大型生产基地、5万平米大型物流中心。是一家集设计、开发、制造、销售于一体的大型家居企业。
Located in Shenzhen and after years-long accumulation and development, LIFEDBO has a team of research, development, designing, production and operation tallying over 2100. It is a self-built large-scaled production base covering 130000 square meters and a large-scaled logistics center covering 50000 square meters. It is a large-scaled home furniture company aggregating designing, development, manufacturing and sales.
 
拉菲德堡的销售网络遍布全国，截至目前，已在北京、上海、天津、重庆、深圳、杭州、南宁、郑州、长沙、昆明、沈阳等全国60多个城市开设了70多家直营店及加盟店。
Its sales network is stretched all cover the country. To date, it has opened more than 70 direct-sales stores and franchised outlets in over 60 cities countrywide including Beijing, Shanghai, Tianjin, Chongqing, Shenzhen, Hangzhou, Nanning, Zhengzhou, Changsha, Kunming, Shenyang and so forth.

在历届深圳国际家具展中拉菲德堡连续多年获得质量环保金奖；新浪家居-网友喜爱家居品牌；网易家居----设计风尚大奖等称号，是高端整体家居行业公认的领军品牌。
LIFEDBO has acquired the gold prize on quality environmental protection for consecutive years in Shenzhen International Home Furniture Display for several rounds. Having seized such titles as “SINA” home furniture-most favored brand on home furniture by netizens, “NETEASE” home furniture-reward for designing fashion and so forth, it is a leading brand widely acknowledged in the sector of high-end overall home furnishing.
热忱欢迎同行者的加入！