深圳招聘

本职位要求至少两年包装印刷行业质量检测相关经验，工作地点常驻浙江桐乡。

PURPOSE:

Conducts pre-inspections and processes factory and supplier material claim issues.

ESSENTIAL FUNCTIONS / MAJOR RESPONSIBILITIES:

Communicate effectively between offices regarding material color and specification issues.
Track, analyze and issue complete monthly claim report to internal and external customers.
Trace quality report of suppliers and appropriately report
Follow up quality inspection and testing of supplier and materials
Handle and follow up with customers claims and/or complaints on material upon direction and indications from QA Mgr.
Reconcile with Portland on suppliers' claims
Arrange outside quality test related to MCP activities
Maintain good filing system for testing records and samples
Handle and follow up customer factory claims and/or complaints on Materials upon direction and indications from MCP/QA Mgr.
Reconcile with Asst. Mgr on customer factory claims and/or complaints
Maintain good and easy tracing record (e.g. quality, material specifications, testing)
Create and maintain good filing system for Sample
Trace samples from suppliers
Sends claim acknowledgements to the factories.
Issues credit and debit note to either customer or supplier.
Follow up on replacement and payment rebating.
Other duties as assigned.

Scope

Works under limited direction. Incumbent is knowledgeable of all aspects of color management and can work independently. Receives assignments in objective oriented terms. Work is reviewed in terms of meeting organizational objectives and schedules. Works on moderate to complex projects. Frequent internal and external contacts on specific projects or subjects. Resolves conflict and identifies solutions.

ESSENTIAL REQUIREMENTS OF POSITION:

University degree in related field with two years of related experience.
Strong customer service background, project management skills required.
Good command of both spoken and written English and Chinese language (Cantonese and
Mandarin are required)
Understands the basics of packaging and/or print processes.
Identifies solutions to a variety of problems of moderate scope and complexity. Employs existing methodology with a variety of standard variables. Ability to collect and perform basic analysis of data regarding brand. Compiles data into basic reports.
May travel to customer location.

PACCESS is a global service company exclusively focused on helping our customers improve their packaging, materials sourcing, and supply chain operations.

We conceive, build, and deliver solutions through a bundle of integrated products and services for companies with complex business processes across a global landscape.

We have expertise in packaging design, procurement, materials management, logistics, distribution, and order fulfillment. PACCESS has extensive experience in the key export manufacturing regions of Asia.

PACCESS was established in 1995 and has nearly 300 employees around the world. Our corporate headquarters is located in Portland, Oregon. We have offices in China (Shanghai and Shenzhen), Indonesia (Jakarta), Thailand (Bangkok), Taiwan (Taipei), Switzerland (Lugano), India (Mumbai), and Vietnam (Ho Chi Minh).

From raw material through to the retail store shelf, we can streamline your global supply chain to help you increase growth, gain greater market share, and enhance profitability. Our Supply Chain Services and Paper and Packaging Materials divisions integrate procurement, logistics, distribution, and fulfillment services to meet your business' specific supply chain needs.

Our Mission
Challenge Innovate Deliver
Our Commitment: we will always challenge conventional wisdom and practices with innovative ideas and approaches. Only then can we deliver meaningful results.

Our Vision
To be the best company in the world to work for and the best company in the world to work with.
Our People
Every PACCESS location worldwide will provide a challenging and exciting work environment, along with excellent learning and career opportunities.
We will be the best place for people to fulfill their personal and professional dreams.
Our Customers
We will be the preferred business partner for all of our customers. Our innovative approaches, our ability to execute, our focus on creating value and our willingness to challenge their thinking will make us an integral part of every customer’s business.

Our Values
Integrity and Trust, Action and Ownership, Learning and Teaching
Integrity and Trust
Our reputation is our greatest asset.
We must trust each other and gain our customers’ trust by adhering to the highest standards of ethical behavior and honesty at all times.
Action and Ownership
Our business is all about change.
We must anticipate change and be proactive at all times. We will be accountable for our work so others can rely on us with confidence.
Learning and Teaching
Our competitive advantage is our people.
We must constantly focus on learning from and sharing knowledge with each other.