深圳 [切换城市] 深圳招聘深圳物流/仓储招聘深圳货运代理招聘

客服专员 (职位编号:201806381)

德佫商务咨询(上海)有限公司

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:贸易/进出口

职位信息

  • 发布日期:2019-05-03
  • 工作地点:上海
  • 招聘人数:2人
  • 工作经验:3-4年经验
  • 学历要求:大专
  • 职位月薪:7-9千/月
  • 职位类别:货运代理

职位描述

1. Handle inbound / outbound (LCL / FCL / Air), local and domestic business for assigned accounts

2. Act as single point of contact for shipper / agent / corporate account on booked moves.

confirm pack dates / delivery dates and other requirements with client.

3. Responsible for ALL verbal / written communication with shipper / agent / corp. account.

4. Ensure on time dispatch of all relevant shipping documents

to agents / accounts / forwarders (Pre-Advise, Shipment status, Waybill, Bill of Lading etc.)

5. Build up files

6. Coordinate with traffic department:

- Application of import / export permits

- Bookings with shipping lines / freight forwarders

- Preparation of all documents needed

- Job instruction and delivery documents to OP

7. Send delivery report (inbound) to overseas agent within 2 days of delivery incl. supporting documents

8. Draft invoice as per quotation within 3 days after service date- to be approved by Manager- Move Coordinator.

9. Follow up on outbound moves after arrival / delivery in destination country.

10. Claim assistance as needed.

Requirements:

1.College Degree / preferably major in English,fluently in spoken and writing

2-3 years work experience on customer service industry would be a plus

2.Pleasant personality, strong in co-ordination skills, capable of working independently, willing to work under pressure

3.Excellent command of both written & spoken English, English Level - CET 6 or above, TEM-8would be a plus

职能类别: 货运代理

关键字: 货代 搬家 客服 操作

公司介绍

让生活更美好!

联系方式

  • Email:snowing@dehew.com
  • 公司地址:地址:span厦门市区