深圳招聘

岗位职责：

1、通过旺旺在线聊天工具在线导购，解答顾客对产品的疑问，接待客户，推销产品，促成订单成交。

2、配合运营推广的工作，查快递、产品收到后的使用指导及售后问题处理等；

3、联系问题订单，（如因缺货、定做等情况导致的不能正常发货）；

4、回访客户，调查客户满意度，促进客户确认订单；

5、处理中差评客户， 及时解决中差评订单；

6、独立完成网上购物售前、售中、售后工作，完成系统日常审单，退换货单等操作，能够长期稳定工作。

任职资格：

1、大专及以上学历，有一定客户服务工作经验或销售经验。

2、计算机操作熟练，office办公软件使用熟练，有一定的网络知识基础，熟练使用Photoshop等制图工具者优先考虑。

3、要求一定要有“客户为先”的服务精神，一切从帮助客户、满足客户角度出发。

4、性格要求沉稳、隐忍，善于倾听，有同理心，乐观、积极。普通话标准、流利，反应灵敏。

5、热爱工作，敬业、勤恳，乐于思考，具有自我发展的主观愿望和自我学习能力。可适当加班者优先。

深圳市鸿发顺达模具有限公司 本公司自1997年成立以来，专业生产各种通用塑胶壳体，铝型材外壳，钣金外壳等。各种高，中档的标准及非标准金属机箱可来图，来样定做。可承接各种塑胶，冲压及型材模具的设计，开发制作。现有模具、注塑、冲压、装配、喷涂及丝印车间等。Shenzhen Hongfashunda Mould Co., LTD, since its founded in 1997, is focus on producing all kinds of general plastic shell, aluminum shell, sheet metal shell, etc. We can make all kinds of high, intermediate standard and non-standard metal chassis according to a providing map. We can also provide all kinds of plastic, stamping and profile mould design and make its development to production. Now we have departments of mould, injection molding, stamping, assembly, painting and printing workshop in our factory.
我厂产品以其概念新颖、外型独特、工艺精密、质量优等、价格合理、短周期供货等面向新老客户。并且与国内的众多合作品牌企业建立了“共同设计开发、模具制造、产品加工”等新合作模式，开辟了一条互利双赢的合作新路。We offer the new and old customers with our product in novelty concept, unique appearance, process precision, good quality, reasonable price and supply goods in short cycle. At present, we have good cooperation with many domestic brand enterprises. We established a cooperation terms of "common design and development, mold manufacturing, product processing", and opened a new way of win-win cooperation with them.
我们秉承“博取众长、精益求精”的企业精神，不断创新，努力提高客户的满意度，愿与各界朋友进行更广泛的合作。我们竭诚欢迎新老客户莅临我厂。We are adhering the spirit of enterprise—absorb the advantages and keep improving, innovating and improving customer satisfaction, and willing to have a deep relationship with friends of all the fields. We welcome new and old customers sincerely to visit our factory.