深圳 [切换城市] 深圳招聘深圳行政/后勤招聘深圳行政经理/主管/办公室主任招聘

00046-Soft Service Manager/软服务经理

戴德梁行物业咨询(上海)有限公司

  • 公司规模:1000-5000人
  • 公司性质:外资(欧美)
  • 公司行业:房地产

职位信息

  • 发布日期:2019-01-10
  • 工作地点:上海
  • 招聘人数:1人
  • 工作经验:3-4年经验
  • 学历要求:本科
  • 职位月薪:0.9-1万/月
  • 职位类别:行政经理/主管/办公室主任

职位描述

工作职责:
? Providing management direction for all facility/administration management soft services (Cleaning; Security; Shuttle Bus; Receptionist; Landscaping; Office equipments; Pest control; Mail; Stationary etc) and hard services(Utilities; HVAC; Electricity; Building etc).
? Understanding the related contract terms & conditions of suppliers and internal customer expectations at a detailed level and taking ownership for outcomes. Manage performance of the outsourced FM service providers.
? Preparing proposals and negotiating profitable compensation for requested work outside the original contracts with suppliers.
? Establishing process performance metrics; tracking, analyzing, and reporting performance in terms of quality, safety, cost, and customer satisfaction.
? Taking corrective actions to bring about required technical and interpersonal skills and morale to meet and exceed the expectations
? Providing timely and effective communications with all BUs employee levels within the work scope. Building strong win-win relationships.
? Communicates regularly with management to share critical information, provide performance updates and seek consensus or direction.
? Provides operational leadership in problem solving and decision making to ensure that account issues and challenges are resolve proactively.
? Driving continuous improvement of FM/Admin O&M costs for internal customers
? Security / Crisis Management responsibilities and assistant for EHS
? Teams and shares knowledge with peers to contribute to the success
? Performing other assignments as required.
任职资格:
? Highly exceptional individuals with at least 3 years experience in the Facility or Administration Management with special emphasis in the delivery of Soft Services.
? Knowledge about regulatory requirements (e.g. approvals, licenses, construction, fire, safety, elevators, electricity,) and special govn. Incentives (tax, subsidies,)
? B-Degree in administration or engineering or other related technical degree
? Basic knowledge in Business Administration (Budgeting, Forecast, cost control, …);
? Solid people management skills
? Excellent communication and negotiation skills and social competency, continues improvement orientation (Best Practice, Benchmarking)
? Excellent written and verbal communication skills in Mandarin and English.
? Persistent with a “CAN DO” attitude
? Knowledge about regulatory requirements (e.g. approvals, licenses, construction, fire, safety, elevators, electricity,) and special govn. Incentives (tax, subsidies,)
? B-Degree in administration or engineering or other related technical degree
? Basic knowledge in Business Administration (Budgeting, Forecast, cost control, …);
? Solid people management skills
? Excellent communication and negotiation skills and social competency, continues improvement orientation (Best Practice, Benchmarking)
? Excellent written and verbal communication skills in Mandarin and English.
? Persistent with a “CAN DO” attitude
? Self-motivated: confident and energetic

公司介绍

戴德梁行Cushman & Wakefield,是全球最大规模的房地产服务营运商之一,遍布大约70个国家的48,000名员工为世界各地的租户及投资者提供服务,年营业收入超过69亿美元。我们的核心业务包括租赁代理、综合物业及设施管理、资本市场、投资及资产管理、估价服务,以及项目及建筑顾问服务。

更多招聘信息请关注我们的微信公众号:DTZ-CushmanWakefield

联系方式

  • Email:sally.yf.wu@cushwake.com
  • 公司地址:地址:span黄坪路160号