Customer Service Officer客户服务主任 检测部
DEKRA Group(Great China)德凯中国
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:检测,认证
职位信息
- 发布日期:2012-11-09
- 工作地点:深圳
- 招聘人数:1
- 工作经验:五年以上
- 学历要求:大专
- 语言要求:英语熟练
- 职位类别:客服专员/助理(非技术)
职位描述
Duties and Tasks
Responsible for providing back-office support to the Cluster including answering telephone, email and fax enquiries, issuing quotations and preparing documentation;
向检测部提供多方面的后台支持,包括接听电话,收发邮件及传真,发送报价单及整理相关文件;
Responsible for developing and maintaining relationships with the existing customer base with a view of ensuring customer satisfaction and retention;
发展及保持与现有客户的良好关系;
Monitoring the projects according to pre-defined procedures.
根据预定的流程,监测项目的情况。
Competences and Skills
Familiar with FCM, RoHS and other restricted Chemical testing requirements for consumer goods;
熟悉FCM,RoHS和其他消费品化学测试;
At least 5 years working experience in 3rd party Chemical labs;
至少5年第三方测试行化学实验室经验;
Technical background of testing for FCM will be preferred;
有FCM经验者为佳;
Able to work independently and efficiently.
能独立工作;
Pleasant personality and good communication skills;
积极开朗,善于沟通;
Detail-oriented with strong sense of quality;
注重质量和细节;
Good in Mandarin and English (Cantonese and other languages are added advantage).
良好的普通话及英语表达;若能说粤语及其他语言,优先考虑。
公司介绍
DEKRA has been active in the field of safety for 90 years. Founded in 1925 in Berlin as Deutscher Kraftfahrzeug-überwachungs-Verein e.V., it is today one of the world’s leading expert organizations. DEKRA SE is a subsidiary of DEKRA e.V. and manages the Group’s operating business. In 2015, DEKRA generated sales totaling approximately 2.7 billion Euros. The company currently employs more than 37,000 people in more than 50 countries on all five continents. With qualified and independent expert services, they work for safety on the road, at work and at home. These services range from vehicle inspection and expert appraisals to claims services, industrial and building inspections, safety consultancy, testing and certification of products and systems, as well as training courses and temporary work. The vision for the company’s 100th birthday in 2025 is that DEKRA will be the global partner for a safe world.
Our People Values are Responsibility for safety, Customer Orientation, Entrepreneurship, Team Spirit, Integrity.
联系方式
- Email:amy.chen@dekra-certification.cn
- 公司地址:上班地址:北京市大兴区亦庄开发区经海二路11号