深圳招聘

Job Responsibilities:

• Develop business opportunity in China Strategic Account including Nokia, etc..

• Account Management includes account plan development, contact management strategy, communication strategy development, BU alignment, project milestone review, critical issue escalation and close-loop tactical execution, Initiate customer product road show, set up executive appointment; manage QBR meeting, forecast and backlog related business planning.

• Account plan require updates at least once a quarter to refresh customer roadmap, organization, contact, challenges, revenue projection and competitors progress. Measurement is to identify every opportunity prior to competitors thru exemplary customer partnership.

• Contact management: Develop contact and executive coverage plan to have broader customer contact. It should at least includes ID, engineers, product manager, marketing, procurement, quality and executives in each business unit or wireless group ( GSM, CDMA, TD...). Hold accountable to communicate SYNA value proposition in every identified contact.

• Communication strategy: Communicate customer expectation and requirement crystal clear back to Business Unit thru S-F (sales force SW ) and related internal stakeholders. Collecting feedback from internal stakeholders to create collaborative wisdom msg draft. After proper approval, send msg back to set accurate customer expectation.

• BU alignment: Provide weekly comprehensive customer status report and set up weekly call to close-loop every open issue.

• Project milestone review, critical issue escalation and close-loop tactical execution: Identify impacts, critical path and challenge for success, plug key dates and action plan for Hanko escalation and tactically execute improvement plan to close-loop every issue.

• Executive appointment: Leverage company executive visits and major exhibition event to create executive appointments.

• QBR: Initiate QBR to identify gaps among Cost, Technology, Market Trend, Quality and fulfillment category and initiate and execute continuous improvement plan tactically.

• Competitor tracking: Real time provide customer competitor product user experience and get sample for competitive team analysis.

• Contract management: Manage contractual gaps and results to have contract signed for every direct customer.

• Manage South China distributor to scale business opportunity with 2^nd tier customers.

• Provide weekly customer summary and lead in weekly customer call.

• Incidents management: Collect feedback and Identify challenge impacts and timely escalate in weekly Hanko meeting.

Qualifications requirements:

• Minimum 5 years of sales experience in China ODM business with proven tracking record
• Strong leadership and team work spirit
• Bachelor degree major in engineering
• Fluent in both English speaking and writing
• Strategize and execute well

Synaptics is the pioneer and leader of the human interface revolution, bringing innovative and intuitive user experiences to intelligent devices. Synaptics’ broad portfolio of touch, display, biometrics, voice, audio, and multimedia products is built on the company’s rich R&D, extensive IP and dependable supply chain capabilities. With solutions designed for mobile, PC, smart home, and automotive industries, Synaptics combines ease of use, functionality and aesthetics to enable products that help make our digital lives more productive, secure and enjoyable. (NASDAQ: SYNA) *****************