深圳招聘

The role:

Community Managers are the heartbeat of every one of our business centres. They own our customer experience and all operational functions of a center, while are actively involved in sales (generating new sales, renewing existing, cross selling or upselling of services). As a Community Manager you are leading our centre to success.

Key Accountabilities:

- Ensure customer satisfaction within your business centre, by providing a great customer experience.

- Provide timely solutions to customer queries, resolve any arising issues to guarantee customer satisfaction

- Monitor day to day operations of the centre, by overseeing and managing the centre team

- Ensure the center is always up to our company’s standards

- Contribute to the revenue of the center by identifying new sales opportunities to help customers run their business. Actively promote our services, providing added –value solutions to customers. Handle successfully renewals and expansions

- Generate new sales by showcasing the centre to potential customers

- Build and maintain valuable relationship with customers. Retain existing customers in own community

- Run pre-billing checks and handle debt collections

Working experience, Skills & Competencies

- 2 years of experience in a customer service and/or sales role, ideally in multinational organisation

- Bachelor degree in Business Administration or other

- Very good level of English. PC literate

- Customer & Sales oriented. Generate, build and effectively service valuable customer partnerships

- Relationship Management. Build and maintain strong relationships with various stakeholders

- Results driven. Meet or exceed expectations.

- Problem solving and analysis. Actively handle problems, propose effective solutions in line with the analysed information

- Team work. Able to contribute to a team environment towards a common goal

- Strong communication skills

- Passionate, Friendly, Pleasant

- Appreciates Change / Is Flexible

在雷格斯，你将获得：
具有绝对竞争力的薪资待遇
广阔的晋升空间
国际化与充满活力的工作氛围
以及完善的高端培训与优厚的奖励制度
雷格斯，给的比您想要的更多！


关于雷格斯
雷格斯是全球领先的灵活办公与服务式办公空间提供商，拥有全球覆盖范围***的办公空间网络。

1989 年成立于比利时布鲁塞尔
总部设在卢森堡并在伦敦证券交易所上市 (LSE RGU)
现分布于120个国家超过900个城市
拥有3,000多个服务式办公中心和第三方办公地点
平均每天有超过150万人次使用雷格斯的服务
在中国已设有125个中心分布于接近30个城市
全球10000多名员工

我们在中国扩张快速！

想让自己的职业生涯更上一层楼？
加入我们吧，您有可能参与一场改变人类未来办公方式的革命。

雷格斯期待您的加入！


At Regus, we offer
competitive salary
great career development opportunity
global corporate practice
international and dynamic environment
comprehensive training
and attractive incentives


About Regus
Regus is the global leader in providing flexible working solutions to business, with biggest network in the world.

Founded in Brussels, Belgium, in 1989
Regus is headquartered in Luxembourg and listed on the London Stock Exchange (LSE RGU)
Having a network of more than 3000 serviced office centres and third-place locations
Across 120 countries and 900 cities
1.5 million People using Regus services every day
Operating 125 centres in China in nearly 30 cities
Over 10,000 employees

We are growing quickly in China!

Are you looking your next career opportunity at a whole new level?
Join us, to take part in the revaluation of changing the way people work.
Regus sincerely invites you to join us!

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