深圳招聘

职位描述：
Job Description

The Renewal Sales team is responsible on the Renewal of Support and Subscription contracts for all products and services at PTC. You would need to make customer facing/outbound calls to an established customer base and ensure Renewals are on and before expiration on a standard pricing.

Furthermore, this role would require you to cultivate relationships through engagement and communication to expand more selling opportunities and becoming a ‘go-to’ contact as a customer trusted advisor.

We are to generate leads for up-selling or cross-selling through campaigns or the renewal sales call. And by working and aligning with our ecosystems such as High Velocity Sales (HVS) and Customer Success and Partners to increase customer adoption and satisfaction of our solutions.

This will be a target/performance driven role. The rep must be able to provide management with good visibility and forecasting through real time update in system.

Responsibilities

? Ensuring customer are contacted at least 120 days prior expiration of support/subscription contract
? Achieving Support/Subscription invoicing target and metrics
? Achieving 95% renewal rate on and before contract expiration
? To provide timely and accurate forecasting to management
? To make outbound calls and to generate 1 lead per day
? To collaborate/align with ecosystems to create up-sell and cross-sell opportunities
? To develop and build a healthy and trusting relationship with customer
? To contact newly acquired/renewed customer within first 90 days to ensure customer adoption and satisfaction
? To utilize SFDC to manage sales pipeline visibility and cadence

Requirements

We’re looking for candidates who are innovative, creative and hungry, with a strong desire to excel. Primarily an internal sales role there is also opportunity of travel to the regional offices and customers in your assigned territory. As such this is an exciting opportunity to gain and strengthen your international business experience.

Skills and Experience

? Highly motivated self-starter who is articulate, persistent and outgoing with a proficient phone demeanor and able to represent the company professionally.
? Demonstrated success in evaluating customer needs and addressing those.
? Team player who can quickly establish working relationships with ecosystems, including field sales, customer success, HVS, Order admin, Legal, finance and segment support.
? Has proven experience in software sales.
? Has a good understanding of the Subscription Renewal process.
? Business minded with strong communication, negotiation skills, and sales acumen.
? Must have fluency to a business level in English.
? Able to travel occasionally.

PTC (Nasdaq: PTC) delivers technology solutions that transform the way companies create, operate and service their products. PTC solutions enable manufacturers to achieve Product and Service Advantage in a smart, connected world.

 

We’re at the early stages of a fundamental transformation, marking what could be one of the most significant disruptions to the manufacturing industry since the Industrial Revolution. As one of the world’s largest and fastest-growing technology companies, PTC helps manufacturing leaders address these transformative forces to achieve and sustain product and service advantage.

 

PTC solutions for Computer Aided Design (CAD), Product Lifecycle Management (PLM), Application Lifecycle Management (ALM), Service Lifecycle Management (SLM), and Internet of Things (IoT) enable process transformation and deliver closed-loop lifecycle management for products and services that are increasingly smart and connected. Our solutions help you optimize the activities within individual functions of your organization, and align them across your entire enterprise—from engineering to supply chain and manufacturing, to sales and service.

 

Today, PTC works with more than 28,000 businesses around the world to help them create, operate, and service products in rapidly-evolving, globally distributed manufacturing industries, including industrial equipment, automotive, high tech and electronics, aerospace and defense, retail, consumer, and medical devices.