深圳招聘

职位描述：
负责备件中心的订单处理管理，协调备件物流中心和内部销售公司，客户，经销商的关系。
协调管理国内运输

Report to: GM
Subordinator: 4 order handlers
Working location: 外高桥

Mission/purpose of the Job

- To be customers closest business partners by providing them excellent Logistics Service Solutions and timely information
- Evaluating Information to determine and ensuring compliance with the Statutory and Legal standards
- Receiving, analyzing, processing, documenting & filing information accurately
- The Service Centre Manager is responsible for leading coordination of inbound and outbound Logistics, facilitating all transactional activities to and from our Dealer network in China. The manager is to provide internal and external customers accurate, complete and timely communication about estimated time of arrival, status of orders and all other queries the network may have. In addition to the Dealer interaction, the coordinator holds the primary Aftermarket interface for service providers and Sales teams.

Key responsibilities/Accountabilities

? Maintain and optimize standard work processes,
? Manage related projects and activities to meet and continuously improve the desired organizational performance targets.
? Manage and lead VIPS system related projects and program.
? Coordinate regular meeting with sales companies
? Responsible for maintain performance on customer discrepancy claims.
? Manage and supervise Service market transportation supplier’s performance.
? Conduct Yearly Dealer Survey and analysis with actions proposal for management team discussion.
? Benchmark other DCs and competitors for best practices and results.
? Champion the culture aimed at giving a strong image of China within LS in line with Group values and principles including the Group Code of Conduct.
? Deliver all services within the agreed and committed overall budget objectives.
? To continually inspire, develop and motivate the people resources within China.
? Any other newly assigned tasks by management.

Essential educational and/or training qualifications and certificates

? Bachelor’s degree (Engineering preferred) and/or 5 - 7 years of equivalent experience
? 5 years related experience in the areas noted below
? Demonstrating good competences in the Leadership competencies with documented experience of leading people
? Broad knowledge of logistics area and customer knowledge
? Experience from production or transportation environment is an advantage
? Demonstrated ability to drive change, to set demanding targets and to motivate teams and individuals to deliver on set targets, whilst further developing an excellent working climate and atmosphere in alignment with the company Code of Conduct.
? Knowledge in VPS and lean principles
? High Logistics Engineering knowledge
? Proficient English skills
? Native speaker in Mandarin.
? Chinese Citizenship holder.

Etrust Consulting is an International Management Consulting Company specializing in establishing companies in China and building and developing their management team. Since establishing our first office on the mainland in 1993, we have successfully assisted hundreds of companies to set-up in China and to build a successful business here.
During the past 20 years, we have been helping established international companies in China to develop their business.
Our client list includes multinational companies such as ABB, Coca-Cola, Ericsson, Microsoft, Procter & Gamble, Gillette, IKEA, Schering Plough, Philips, Hoechst, Volvo, Westinghouse, San Miguel and many others.