深圳招聘

职位描述：

由于HC y原因，暂时只能签1 年合同，但是有内部发展的机会。国际化团队，对英语口语要求高。

AREAS OF RESPONSIBILITY

(Describe the nature, scope, level of improvements to new ideas, etc.)

LEVEL

*(Full, Partial, Supportive)

MEASUREMENT

(Quantitative or quality criteria to achieve responsibility)

Offer Quality: Ensure that the Offer quality is built-in to reach the Satisfaction of the future customers:

· Help to define & provide quality support to projects that are in place to evolve the existing offer

· Define Offer Quality Goals

· Support, coach the team on methods and quality tools needed to reach Robustness, Customer satisfaction and Quality targets

· Ensure that all customer requirements are well taken in account from Open to Close and provide all means to get them protected in PEP

Full

· Improvement in FFR

· Use of quality tools in projects

Project Quality: Guarantees the best application of the Offer Creation Processes (OTM, PMP, COIN, PEP) and the collaborative and function processes (ex: SSQM):

· Assist the Project Manager on animation and decision making processes

· Ensure that the processes are understood and well applied by the team

· Define the project quality goals

· With the Project Manager, prepare the stage gates review and ensure that the Stage gate management tool is well used

· Make the synthesis on lessons learned

· Guarantees that the VOC is well collected and analyzed in order to provide robust and ranked customer requirements to the project team

Partial

· Improvement in FFR

Risk management - assistance to Project Manager

· Make sure that risk identification, assessment and mitigation plan are managed and updated in the project (assist the Project Manager, or lead)

· Guarantees the relevance of the Project Risk Analysis

Partial

· Completion of FMEAs and project risk management plans

Evolution of existing offer

· Drive the evolution of existing Smart Space offer utilizing the product evolution process as the OQL (Offer Quality Leader)

· Ensure that quality processes are in place & respected when making changes to any product in the offer.

Partial

· Improvement in FFR & OTDC

Quality Issue Resolution

· Assist with Investigating root cause & prompt resolution of customer return and complaints.

· Support I2P (Issue to Prevention) systems to ensure the urgency required when solving customer issues.

Partial

· Time to Resolution (TTR) of BFO Cases

Quality Networking:

· Participate proactively to experience and share best practices through internal communities & external customer feedback sessions.

Full

· Subjective based on day-to-day behaviour

Health, Safety and the Environment

· Understands and implements company HSE policies.

· Complies with company and customer HSE standards and policies.

· Manages individual priorities and deliverables within the HSE context.

· Actively encourages a safety and environmentally conscious workplace.

· Strives to find new ways of improving the work environment

· Takes a personal interest (or 'actively own') HSE issues and activities within your area of responsibility - lead by example.

Full

· Subjective based on day-to-day behaviour

1. Minimum 5 years Experience in Quality & customer satisfaction field preferably Manufacturing or Engineering Quality.

2. Fluent in spoken & written English & Mandarin language (Cantonese is an advantage)

3. Good Knowledge of Windows based PC Suite of Tools.

4. Able to manage multiple activities and customer / supply issues in parallel.

5. To be Based locally in Greater Shenzhen area.

现今世界，能源问题已成为制约经济高速发展和环境保护的核心因素，施耐德电气一直致力于改善客户在电力领域的绩效和日常生活水平。作为能源优化领域的世界领先企业，施耐德电气集团业务包括5大市场：能源和基础设施、工业、数据中心和网络、楼宇以及住宅等领域提供产品和服务。

凭借其独特的产品系列，施耐德电气开发了全系列的集成化、智能型和通讯型的解决方案，使供电更安全、可靠，全面实现自动化，节能增效作用更加明显，建筑物内的舒适度和通信也获得了有效的管理。
依靠全球超过100,000名员工的参与，施耐德电气将帮助人类最充分地利用他们的能源。

数字施耐德电气
■2007年销售额达到170亿欧元
■在106个国家拥有超过105,000名员工
■通过销售合作伙伴，解决方案行销于190个国家
■在25个国家有超过7000 名研发人员
■有200多个贴近客户的工业基地

对客户业绩的贡献
施耐德电气在创新、质量和效率方面有着宏伟的战略，同时积极开展合作和并购业务以拓宽自己的产业阵容。施耐德电气在使电力应用更为安全和便捷的同时，以更全面、有效的解决方案系列服务于市场需求，并开发定制增值服务。
优秀的员工是这一战略的根基，他们构成了一支热衷开拓、锐意进取的团队。我们还提供所有级别的在岗培训，能够根据技术和客户需求的变化来拓展和调整员工的技能。

全球领导者的专业实力，本地合作伙伴式的服务
目前，施耐德电气在100多个国家开展业务，我们的产品和服务遍布世界各地，符合各国的标准和规范。

我们每年将销售额的5%投入研发。遍布世界的6,500名研发团队成员一直致力于为用户提供更多的价值。智能电力技术已在施耐德电气成为现实，而我们还在不断地创新，以优化其应用，其中已经包括嵌入式智能、无线网络、VDI解决方案以及因特网控制和监测。

由于我们的生态设计、生态生产和生态增效流程，我们有91%的生产和物流基地获得了ISO 14001认证。我们的解决方案可以满足最苛刻的安全性、可靠性、能效及环境要求。我们帮助客户以更少的能源和原材料消耗来实现更大量、更有效的生产。我们还提供设备全寿命期技术支持。

我们的目标
利用以下条件，成为全方位解决方案和服务的领先提供商：
■我们对客户应用的深入了解。
■市场上最为全面的产品、软件和服务阵容，而且可以最简便地进行组合以形成有效的体系结构。
■专注于客户满意度、创新和承诺的企业文化。