Memory CS 售后技术支持工程师
上海三星半导体有限公司
- 公司规模:150-500人
- 公司性质:外资(非欧美)
- 公司行业:电子技术/半导体/集成电路
职位信息
- 发布日期:2017-10-28
- 工作地点:北京
- 工作经验:2年经验
- 学历要求:本科
- 语言要求:英语良好
- 职位月薪:10-18万/年
- 职位类别:售前/售后技术支持工程师 售前/售后技术支持主管
职位描述
职位描述:
Main Responsibility
1. Local Support for the customers when Quality issue happens on the customer Side. (Summarize Failure Sympton, Explain Failure Analysis Report & Result)
2. Coordinate communication about quality issue between Head Quarter and customers.
3. On-Site Verification Activity and DPPM Summary.
4. Issue and Folllow up all the RMA process.
Daily Work
1. All the technical supports for improving customer's satisfaction.
2. Visit customers regularly so as to maintain a good relationship with customers.
3. Work closely with local Memory sales team and Korean HQ.
Requirement
1. Have abundant experience in Semiconductor, especially in Quality Area.
2. Outstanding Presentation skill with PPT and Excel.
3. Excellent communication skill in both English and Chinese.
4. Positive good attitude, Out-going personality.
Main Responsibility
1. Local Support for the customers when Quality issue happens on the customer Side. (Summarize Failure Sympton, Explain Failure Analysis Report & Result)
2. Coordinate communication about quality issue between Head Quarter and customers.
3. On-Site Verification Activity and DPPM Summary.
4. Issue and Folllow up all the RMA process.
Daily Work
1. All the technical supports for improving customer's satisfaction.
2. Visit customers regularly so as to maintain a good relationship with customers.
3. Work closely with local Memory sales team and Korean HQ.
Requirement
1. Have abundant experience in Semiconductor, especially in Quality Area.
2. Outstanding Presentation skill with PPT and Excel.
3. Excellent communication skill in both English and Chinese.
4. Positive good attitude, Out-going personality.
职能类别: 售前/售后技术支持工程师 售前/售后技术支持主管
公司介绍
上海三星半导体由韩国三星电子独资设立,负责电子半导体产品的销售和技术支持,目前在深圳、北京等地设立了分公司。
我们销售及支持的主要产品/服务有:
- Memory (DRAM, Flash Storage, MCP...)
- S.LSI (AP, CIS, Panel DDI/TCON, Smart Card/NFC...)
- LED (Lighting, Auto...)
- Display (LCD/OLED panel)
- Foundry Service
这些产品的应用领域主要有:
- Data Center
- Mobile Device
- PC/Consumer Device
- Automotive
- Industrial, Banking/ID, Healthcare & Wellness
衷心希望各位能够加入三星,与我们共同发展。
有意应聘者,请电邮投递您的中英文简历,并在邮件标题上注明您应聘职位的名称,谢谢!
我们销售及支持的主要产品/服务有:
- Memory (DRAM, Flash Storage, MCP...)
- S.LSI (AP, CIS, Panel DDI/TCON, Smart Card/NFC...)
- LED (Lighting, Auto...)
- Display (LCD/OLED panel)
- Foundry Service
这些产品的应用领域主要有:
- Data Center
- Mobile Device
- PC/Consumer Device
- Automotive
- Industrial, Banking/ID, Healthcare & Wellness
衷心希望各位能够加入三星,与我们共同发展。
有意应聘者,请电邮投递您的中英文简历,并在邮件标题上注明您应聘职位的名称,谢谢!
联系方式
- 公司地址:地址:span中洲控股金融中心A座25L