深圳招聘

职位描述：
The Field Engineer, This position is responsible for providing technical support, machine maintenance and installation base management in China.

Assist the quality team with data collection and timely reporting to facilitate performance analysis.
Customer follow-up and ownership of all product and service related issues. Work as a continuous customer interface for customer satisfaction feedback, etc.
Installed base management & analysis- Bi-weekly IB updated report & weekly new installation arrangement report in China.
Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistics support, field modify implement and installation equipment.
Provide technical assistance to customer(s) through on-site guidance and training in proper operation, maintenance and trouble-shooting of program and ground support equipment, including the use and proper interpretation of data and technical instructions.
Understand how the assigned program integrates with system.
Understand the process of operation such as installation, spare parts management, issues resolution, and service operation measurement, etc.

Bachelor's Degree In mechanical or IT related major
Good command of English
Travel Frequency: 50-75% 举报 分享

唯美（上海）管理有限公司是美国血液技术公司（Haemonetics Corporation）在中国境内设立的子公司。我们的产品组合包括器械、信息管理和咨询服务，针对血液供应链的所有环节 － 从血浆和血液采集机构到医院 － 提供血液管理方案。 我们坚信，通过合适的血液管理，我们的产品和服务能更好地帮助客户让不用输血的患者不输血，让需要输血的患者输合适的血。
我们的成功始于 1971 年，从那时起，我们提供的设备和耗材就改变了血浆和血液采集中心以及手术室采集和处理血液的方式。 随着行业需求的变化，我们从专注于血液处理系统的医疗器械公司，成为全球领先的血液管理方案供应商。