知名美工业公司招聘CustomerServiceSupervisor 6个月
万宝盛华企业管理咨询（上海）有限公司
- 公司规模：1000-5000人
- 公司性质：外资（欧美）
- 公司行业：中介服务
职位信息
- 发布日期：2017-07-21
- 工作地点：上海-长宁区
- 招聘人数：若干人
- 职位月薪：0.8-1万/月
- 职位类别：客服主管
职位描述
职位描述：
Responsibilities:
1. Offer to SEA distributors/customers with pricing and quotation including South East Asia, India, Taiwan, HK and Japan.
2. Technical selection based on customer provided working condition, models, description, previous order, etc.
3. Contact with overseas windows or local marketing Product Manager for technical, ICO, lead time, sales lead follow up, etc.
4. Cross functionally work with Legal, Finance for DD and new customer setting process.
5. Support sales for bidding documents filling and submission.
6. Sales statistics overview in every Thursday meeting. Finished and Open order review for monthly target fulfillment. Risk and Opportunity analysis.
7. Support to coordinate with after-sales team to handle customer complaint related to quality issues.
8. Sales lead and follow up from customer service mail box to SEA distributors.
9. Any other duties as required for SG office business.
Qualifications:
1. College degree above in business related majors;
2. Experience in customer service/order handling/management;
3. Team player and customer-oriented;
4. Good communication & cooperation skills;
5. Fluency in English (written & oral);
6. Proficiency in MS Office and QAD or other ERP system.
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Responsibilities:
1. Offer to SEA distributors/customers with pricing and quotation including South East Asia, India, Taiwan, HK and Japan.
2. Technical selection based on customer provided working condition, models, description, previous order, etc.
3. Contact with overseas windows or local marketing Product Manager for technical, ICO, lead time, sales lead follow up, etc.
4. Cross functionally work with Legal, Finance for DD and new customer setting process.
5. Support sales for bidding documents filling and submission.
6. Sales statistics overview in every Thursday meeting. Finished and Open order review for monthly target fulfillment. Risk and Opportunity analysis.
7. Support to coordinate with after-sales team to handle customer complaint related to quality issues.
8. Sales lead and follow up from customer service mail box to SEA distributors.
9. Any other duties as required for SG office business.
Qualifications:
1. College degree above in business related majors;
2. Experience in customer service/order handling/management;
3. Team player and customer-oriented;
4. Good communication & cooperation skills;
5. Fluency in English (written & oral);
6. Proficiency in MS Office and QAD or other ERP system.
职能类别： 客服主管
公司介绍
万宝盛华大中华有限公司，1997年服务启航于香港和台湾。迄今服务覆盖上海、北京、广州、深圳等逾20座直营城市。我们的大股东万宝盛华全球（ManpowerGroup Inc. NYSE:***）是全球人力资源解决方案领导者，拥有70年服务经验。凭借万宝盛华全球的声誉及行业经验，万宝盛华大中华深耕本土20余年。2015年，万宝盛华大中华战略联盟中信产业基金，总部落地上海，服务网络覆盖两岸三地130余城市逾两万家企业。我们始终致力于释放人才的发展潜能，凭借灵活用工、人才寻猎、招聘流程外包、人才管理及培训发展等人力资源综合解决方案，广受业界赞誉，屡次荣膺“亚太人力资源领军企业”。
联系方式
- Email：manpowerrecruiting@163.com
- 公司地址：华苑产业园海泰大道