深圳 [切换城市] 深圳招聘深圳生产/营运招聘深圳营运主管招聘

(Healthcare)西门子(中国)有限公司医疗领域售后服务部 应用服务部 高级运营专员(工作地点:上海)(90772)(职位编号:90772)

西门子(中国)有限公司 医疗业务领域(Healthcare)

  • 公司性质:外资(欧美)
  • 公司行业:制药/生物工程  医疗设备/器械

职位信息

  • 发布日期:2012-08-23
  • 工作地点:上海
  • 招聘人数:若干
  • 工作经验:二年以上
  • 学历要求:本科
  • 语言要求:英语良好
  • 职位类别:营运主管  

职位描述

Purpose & Objective
- The Clinical Education Specialist is responsible for driving and optimizing application training of defined product line (CT, MR, Angiography, X-ray, NM & Molecular Image, Radiation Treatment) across the product lifecycle: onsite application training, presentation in training course, collaboration research and consultation to Siemens product users.
- The Clinical Education Specialist manages the application training by developing and implementing the training plan, cooperating with relevant parties such as project management team, business management team, sales team, engineer teams, etc.


Tasks & Responsibilities
1. Manage onsite application training
- Responsible to create training plan which is agreed by customers by communicating with customers in advance (for responsible product line: CT, MR, Angiography, X-ray, NM & Molecular Image, Radiation Treatment);
- Ensure that the customer value of the offered training (e.g. contents, skill and other services) is perceived and transitioned into product offerings;
2. Collaboration research and consultation
- Drive the creation and ensure execution of the collaboration research in cooperation with customers, marketing management;
- Responsible for consultation of optimized protocol, image quality, dose control, workflow, ect.
- Ensure that all the activities are in line with the application service goals: customer satisfaction and business demand;
3. Support training courses and workshop
- Support to develop training courses for defined product (line) in line with the customer service strategic direction: solve training issue multidimensional and proactively, make customer service as one reason to buy Siemens product and service;
- Fulfil or support training courses and workshop with high academic quality and customer attractiveness;
4. If applicable: Departmental Management
- Define, implement and meet departmental goals in accordance with overall application service management goals and targets;
- Directs the effective management of personnel to include performance management, salary recommendations, objective setting and development, in order to achieve set goals and objectives;
- Assess, hire, hold and develop critical know-how;
- Skill management and development of employees and keep employees satisfied;
- Provide and ensure applicable processes in accordance to the Siemens global process house, to facilitate work and ensure the quality of output;
- Control departmental resources and budget.


Professional Knowledge
1. Medical knowledge and skill
- Product knowledge of the relevant products (CT, MR, Angiography, X-ray, Nuclear Medicine, Radiation Treatment)
- Application knowledge of the relevant application areas
- Microsoft Office
- Complaint handling

- Corrective and preventive actions
2. Language
- English above 4 grade
Professional experience
- University level or degree in clinical specialty, medical education degree above bachelor
- At least 2 years of general working experience in an clinical or medical technician role
- Radiology/ cardiology experience is preferred

Additional skills and capabilities
- Take responsibility for the company
- Result driven
- Communication skills
- Quality awareness
- Proactive, take initiative
- Creativity, innovate and change


If applicable:

- People management role:
- Management effectiveness
- People management


提醒:
  点击“西门子专属申请”,您将会进入西门子专属招聘系统,进入系统后您可以在页面右上方的下拉菜单,选择简体中文页面,并请遵循下面的规则设置您的系统密码。
  密码设置规则:密码长度必须在8个字符以上,并且必须包含英文大写字母,小写字母和数字。例如:Ab123456

公司介绍

  西门子医疗是全球医疗领域最大的供应商之一,是医学影像、实验室诊断、医疗信息技术和助听器等领域的领军者。西门子通过统一渠道向客户提供全方位诊疗产品和解决方案——从早期检测、诊断到治疗和后期护理。通过优化最常见疾病的临床工作流程,西门子还加快了医疗服务速度,提高了服务质量,增加了服务成本的有效性。同时,西门子也是创新型听力设备的市场领军者。

  西门子致力于为中国全面提升医疗服务提供支持,西门子也一直强调满足中国不同地区与不同层次医院的需求,这包括从领先的医疗科研机构与医院,到病人流通量大的大型综合性医院,从城市社区医院到中小型乡镇医院的各种需求。