Service Billing Coordinator 服务帐务协调
德马吉森精机机床贸易有限公司
- 公司规模：150-500人
- 公司性质：外资（欧美）
- 公司行业：机械/设备/重工
职位信息
- 发布日期：2017-05-31
- 工作地点：上海-松江区
- 招聘人数：1人
- 工作经验：2年经验
- 学历要求：本科
- 语言要求：英语 熟练
- 职位月薪：6-8千/月
- 职位类别：客服专员/助理
职位描述
职位描述：
Duties & Responsibilities / 工作职责：
- Coordinating service activities, including协调服务部门的各项活动，包括：
>Update and maintain service data in ERP system, analyzing the data and forwarding them to responsible person. 更新并维护ERP系统中的服务数据，分析并转发给相应的负责人；
> Pro-actively collection of FAP and weekly summary report 积极主动收集汇总FAP和周报告；
> Process warranty claims in BaaN IV system 在BaaN IV系统中处理机床保修需求；
> Process machine installation claims 处理机床安装后财务申报；
> Weekly report of warranty- and installation service turnover 每周汇总机床保修和安装的收益；
- Obtaining regular progress updates for work orders 定期更新工作订单进展情况；
- Coordination with finance on warranty- and machine installation service case 协助财务进行服务保修和机床安装应收账款的回收；
- Local office administration support if necessary 当地办公室事务的支持；
- Other job-related duties as assigned by supervisor 上级安排的其他工作。
Requirement / 任职要求:
- Bachelor degree in office administration or relative majors. 本科以上学历，办公室行政等相关专业
- At least 2 years working experience in a local or multinational corporation 至少两年工作经验
- Good knowledge of Business English and office administration 熟知商务英语，会计，办公室行政等相关知识
- Good practical knowledge of Microsoft Office Tools, if possible knowledge of BaaN, ERP LN and/or databases 熟练操作微软办公软件， BaaN ERP 和相关的数据库
- Good attitude, clear expression, good ability of organization and coordination, independent and flexible 态度端正，善于表达，较好的组织协调能力, 独立性强，灵活
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Duties & Responsibilities / 工作职责：
- Coordinating service activities, including协调服务部门的各项活动，包括：
>Update and maintain service data in ERP system, analyzing the data and forwarding them to responsible person. 更新并维护ERP系统中的服务数据，分析并转发给相应的负责人；
> Pro-actively collection of FAP and weekly summary report 积极主动收集汇总FAP和周报告；
> Process warranty claims in BaaN IV system 在BaaN IV系统中处理机床保修需求；
> Process machine installation claims 处理机床安装后财务申报；
> Weekly report of warranty- and installation service turnover 每周汇总机床保修和安装的收益；
- Obtaining regular progress updates for work orders 定期更新工作订单进展情况；
- Coordination with finance on warranty- and machine installation service case 协助财务进行服务保修和机床安装应收账款的回收；
- Local office administration support if necessary 当地办公室事务的支持；
- Other job-related duties as assigned by supervisor 上级安排的其他工作。
Requirement / 任职要求:
- Bachelor degree in office administration or relative majors. 本科以上学历，办公室行政等相关专业
- At least 2 years working experience in a local or multinational corporation 至少两年工作经验
- Good knowledge of Business English and office administration 熟知商务英语，会计，办公室行政等相关知识
- Good practical knowledge of Microsoft Office Tools, if possible knowledge of BaaN, ERP LN and/or databases 熟练操作微软办公软件， BaaN ERP 和相关的数据库
- Good attitude, clear expression, good ability of organization and coordination, independent and flexible 态度端正，善于表达，较好的组织协调能力, 独立性强，灵活
职能类别： 客服专员/助理
公司介绍
Future creators wanted
DMG MORI is a worldwide leading manufacturer of high-precision machine tools and sustainable technologies that are at the beginning of global value chains. Integrated automation and end-to-end digitization solutions extend our core business with turning and milling machines, Advanced Technologies and Additive Manufacturing.
Our technology excellence is bundled within the main sectors of Aerospace, Automotive, Die & Mold as well as Medical and Semiconductor.
In the “Global One Company”, around 12,000 employees are in direct contact with over 100,000 customers from 55 industries. DMG MORI is present in 87 countries worldwide – with 16 production plants, 111 sales and service locations – and is actively advancing the future fields of automation, digitization and sustainability.
德马吉森精机机床贸易有限公司
DMG MORI Machine Tools Trading Co. Ltd.
更多信息,请关注DMG MORI的官方网站。
更多加工视频，请搜索DMG MORI优酷视频。
DMG MORI is a worldwide leading manufacturer of high-precision machine tools and sustainable technologies that are at the beginning of global value chains. Integrated automation and end-to-end digitization solutions extend our core business with turning and milling machines, Advanced Technologies and Additive Manufacturing.
Our technology excellence is bundled within the main sectors of Aerospace, Automotive, Die & Mold as well as Medical and Semiconductor.
In the “Global One Company”, around 12,000 employees are in direct contact with over 100,000 customers from 55 industries. DMG MORI is present in 87 countries worldwide – with 16 production plants, 111 sales and service locations – and is actively advancing the future fields of automation, digitization and sustainability.
德马吉森精机机床贸易有限公司
DMG MORI Machine Tools Trading Co. Ltd.
更多信息,请关注DMG MORI的官方网站。
更多加工视频，请搜索DMG MORI优酷视频。
联系方式
- 公司地址：福华一路大中华国际交易广场