客服专员
美国贝迪深圳公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:多元化业务集团公司
职位信息
- 发布日期:2017-07-13
- 工作地点:深圳-宝安区
- 招聘人数:1人
- 学历要求:大专
- 职位月薪:4-5千/月
- 职位类别:客服专员/助理
职位描述
职位描述:
1. Order processing: enter sales order in SAP system and ensure the sales order is complete.
2. Internal and external communication: Act as the bridge of Customer and the company to coordinate with internal other departments.
3. Return and customer complaint handling: Assist Quality Dept. in handling customer’s complaints and arrange replacement or credit.
4. Verify accounting statement with customers for issuing VAT invoice: Ensure invoiced order Qty agree with customer’s record.
5. Maintain forecast and demand. And to enter into forecast system and transfer forecast to demand to trigger raw materials purchase request.
6. Maintain customer master and update the customer infromation in system and customer list.
7. Control finished goods inventory level: strictly control the finished goods inventory level to avoid too much inventory leftover in case the project will be EOL and to reduce inventory carrying cost.
8. Handle free samples: for free samples, CS needs to issue sample request form off the system and follow up with Production and Distribution until samples are ready to ship.
任职要求:
1.College or equivalent
2.Familiar with SAP/Excel.
3.Good written and oral English
4.Good communication skill, being patient, team work and can work under pressure
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1. Order processing: enter sales order in SAP system and ensure the sales order is complete.
2. Internal and external communication: Act as the bridge of Customer and the company to coordinate with internal other departments.
3. Return and customer complaint handling: Assist Quality Dept. in handling customer’s complaints and arrange replacement or credit.
4. Verify accounting statement with customers for issuing VAT invoice: Ensure invoiced order Qty agree with customer’s record.
5. Maintain forecast and demand. And to enter into forecast system and transfer forecast to demand to trigger raw materials purchase request.
6. Maintain customer master and update the customer infromation in system and customer list.
7. Control finished goods inventory level: strictly control the finished goods inventory level to avoid too much inventory leftover in case the project will be EOL and to reduce inventory carrying cost.
8. Handle free samples: for free samples, CS needs to issue sample request form off the system and follow up with Production and Distribution until samples are ready to ship.
任职要求:
1.College or equivalent
2.Familiar with SAP/Excel.
3.Good written and oral English
4.Good communication skill, being patient, team work and can work under pressure
职能类别: 客服专员/助理
关键字: 客服
公司介绍
William . H. Brady于1914年成立贝迪公司,总部现位于美国威斯康星州的米尔沃基市。在1947年开始国际业务,1984年在美国纳斯达克上市,于1999年转入纽约证券交易所。经过近百年的努力,公司全球现有员工9000多名,在全球26个国家的100多个地区经营业务,并通过4400多经销伙伴将产品拓展到100多个国家,服务超过50万的客户。
贝迪生产和经营涂层材料、工业标识、安全标志及特种胶带,为工业、商业、通信、公共设施、运输、计算机和数据存储等市场提供配套服务。贝迪是表面涂层和压敏粘胶膜技术的专家,并致力于向客户提供集成解决方案。
1993年,贝迪开始进入并开拓中国市场,于1999年在无锡建立了第一家工厂, 2002年分别在北京和深圳建立了工厂,并在上海成立了物流中心和中国总部,于2007年在北京成立了研发中心。经过10多年的努力,目前中国共有5个工厂,设有15处技术服务中心和销售办事处,拥有近1500名员工为中国客户的业务发展提供更好更快捷的服务。
贝迪生产和经营涂层材料、工业标识、安全标志及特种胶带,为工业、商业、通信、公共设施、运输、计算机和数据存储等市场提供配套服务。贝迪是表面涂层和压敏粘胶膜技术的专家,并致力于向客户提供集成解决方案。
1993年,贝迪开始进入并开拓中国市场,于1999年在无锡建立了第一家工厂, 2002年分别在北京和深圳建立了工厂,并在上海成立了物流中心和中国总部,于2007年在北京成立了研发中心。经过10多年的努力,目前中国共有5个工厂,设有15处技术服务中心和销售办事处,拥有近1500名员工为中国客户的业务发展提供更好更快捷的服务。
联系方式
- 公司地址:上班地址:宝安区新安