深圳招聘

职位描述：
岗位职责：

1、通过旺旺与客户沟通解答客户问题并促成交易；

2、处理淘宝网店日常事务，包括网络留言回复、订单管理，到货跟踪、评价管理、投诉售后服务等工作；

3、核对订单信息、物流信息和买家信息，确保数据的准确性；

4、熟悉业务流程，及公司所销售产品。

5、每日客服数据的统计、整理、汇总

6、每日收集买家咨询比较频繁的问题汇总给店长

7、每周进行客服小组集中培训！沟通遇到的问题

任职要求：

1、大专以上学历，有丰富经验者优先，从事淘宝C店、天猫客服相关工作经验2年，客服管理经验1年以上；

2、熟悉电脑操作，打字速度快，熟练操作OFFICE办公软件 /

3、能够勇于承担责任和风险，对所管辖的业务需要全面了解，并能够独立处理危机和突发事故；

4、具有较强的数据分析能力、沟通协调能力、表达能力、条理性、团队合作能力和执行力。

工作时间： 单休，每天工作7.5/h 上午9:00-12:00 下午14:00-18:30
购买社保，节假日福利，员工旅游。按法定节假日放假（春节除外，春节15天左右）福利多多。


备注：请认真阅读，没有相关经验误投，谢谢配合！
工作地址
南山区创业路中兴工业城6栋406 举报 分享

深圳迈奇威科技有限公司成立于2011年，总部设于香港。迈奇威致力于科技型美容仪器的研制、设计、生产、销售和品牌运营，是一家具有全球影响力的美容仪器品牌公司。凭借卓越的品质，创新的技术，时尚的设计和安全有效的功能。秉承“诚信、创新、合作、分享”的精神，成为美容仪行业的领跑者。
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 MYCHWAY Co.,Ltd. established in 2011,is a E-commerce company with its headquarters located in Hong Kong which engaged in trading on varied famous platform such as Alibaba, DHgate, eBay etc. Our company specializes in research, produce and sales on health & beauty equipment, Our products with modern techniques, excellent quality are selling well all over the world, for example Britain, America, Japan, Italy and South East Asia In the last four years, with diversified marketing channels established successfully, remarkable sales performance and reputation, completed network, promptly after-sales service, our company won win a high admiration and is widely trusted at home and abroad in the past two years, Meanwhile our company with young but professional sales team dedicated professionalism, abundant creativity as well as honesty and aggressiveness are the management assets we are proud of Our company dedicated people-oriented, Talent appreciated, harmonious development as well as corporate culture development and talent cultivation, On the development path, our company progresses together with its partners by both taking an advantaged competitive salary and welfare benefits and by focusing on excellent occupation al training as a reflection of our humanistic concerns, striving to strike harmonious environments, high-efficiency, team work. In the future, MYCHWAY will invite you to maintain our steady growth and all-round development, accelerate the leap to becoming a modern, premier E-commerce enterprise!