深圳招聘

职位描述：
SPECIFIC JOB FUNCTIONS

1. Control Tower strategy
? Design and develop the Control Tower strategy in accordance with the customer’s expectations and requirements.
? Define new CT functions/tools to be used and ensure its objectives are achieved by the entire Control Tower team

2. Monitor and animate CT network
? Organize with local CT monthly Business Review: Volume, KPI, Pending Issue, Achievement, Payment situation.
? Drive regular workshop/meeting/conference call for implementation of a new process, to review performance, to gather all parties involved in issue together.

3. Performance management
A. Bollore performance
? Analyze performance per region, per country and alert KAM & Global Control Tower Supervisor and local management of any business failure.
? Drive action plan with local CT, regional management any frequent or major failure identify.
? Organize CT audit with local CT in order to identify process misunderstood or not achieve at local level.
? Publish performance on frequent basis by email and through Planet portal.
? Assist KAM & Global Control Tower Supervisor in preparing QBR material.
? Collect data (KPI, pending issue,…) detail below in section 7 report from all local CT, all CT origins and consolidate data in global report.
B. CT performance
? Drive action plan with local CT and regional management Monitor CT team
? Tasks achievements.
? Design with Regional CT tools to monitor local CT performance (Internal KPI).
? Coordinate with local CT, the CT audit and analyze result to define action plan
? to set up.
? Collect appraisal/feedback from customer’s station on Bollore service quality (CT +
? Operation). Liaise with KAM, Global Control Tower Supervisor and regional CT, local management to define action plan.
? Identify success, achievement, accomplished which can be shared and adopted in
? other countries, regions (Best practice sharing)
C. Carrier and sub-contractor performance
? Review with origin CT, the carrier performance on established routes, identify weak lanes. Transmit information to purchase department.
? Design tools with origin CT to measure carrier performance

4. Business implementation
? Participate at regional and local CT training program
? Follow-up new business set up with implementation manager
? Drive CT audit with regional CT after recent CT implementation

5. Continuous Improvement
? Collect from Huawei and other final users (CT & management) their expectations and improvement suggestions about Bollore IT supply chain solution.
? Liaise with IT business solution department to generate analyze report from TMS database (KPI, carriers performance, truck company,…).
? Follow up IT tools development and implementation.
? For Major IT business solution department will be in charge of major IT project (EDI, TMS and WMS, etc…).

6. Maintenance of E2E library, CT reports, Planet portal
? Update and publish Risk tools: Breaking newsletter, Risk calendar, etc…
? Collect Freight and Logistics market analysis to be shared with customers.
? Store and update key documents: CT definition, CT manual, CT job description, TO DO list, CT and operational SOP, directory, IT system user guide.
? Update CT pending issue list .
? Update the collaborative portal daily (KPI report, breaking newsletter, documents, SOP, project implementation,…)

7. Monitoring and data consolidation
A. KPI
? Collect from local CT, weekly, monthly and quarter KPI reports consolidated at regional level.
? Monitor data quality and respect of deadline publication.
? Consolidate International Transport and destination reports.
? Analyze KPI reports, highlight good and low performance.
? Request local CT to drive investigation for major operational failure.
? Inform KAM & Global Control Tower Supervisor of major failure.
B. Risk management
? Collect Risk calendar from local CT, the origin CT and gateway contact on quarter basis.
? Consolidate risk calendar from the local CT, the origin CT and gateway contact (CDG, etc…) in one master Risk calendar.
? Identify major risk and suggest Huawei SZX a contingency plan for International Transport.
C. Issue management
? Consolidate Pending Issue from Planet portal and report it into Bollore Pending Issue list.
? Inform KAM and Global Control Tower Supervisor of major Issues progress.
? To pass on Bollore Pending Issue list to Huawei Global supply chain manager
D. Payment Management
? Collect latest Payment situation (Overdue, reason of frequent invoice rejection: Invoice error, missing attached documentation,…)

8. Other tasks assigned by direct manager.

BASIC SKILL LEVEL REQUIREMENTS

? Bachelor Degree or above
? Good interpersonal skills, commitment to customer service and quality improvement
? Team Player and possess good analytical ability
? Have excellent verbal, written and presentation skills & good command of English
? Proficient with office software 举报 分享

Bollore logistics is a worldwide-known-and-leading group, specialized in international freight forwarding, transportation and logistics.

of french origin and now operating in 89 countries with 27,000 employees, Bollore logistics belongs to the bolloré group, which employs 32,000 people worldwide.

specialist in all areas of transportation and logistics, Bollore logistics provides customized solutions using the most advanced technologies.

Bollore expertise lies on an in-house, built-in efficient it system, a reactive and reliable international network and a close relationship with the major operators of the international transportation.

our company will offer competitive wages, benefits, opportunities to grow, transfer & promotion within the company.

more information, please visit ********************************

        硕达国际货运有限公司是一家国际知名的处于领先地位的物流集团，致力于国际货运代理、国际运输及物流服务。

    总部位于法国，在全球89个国家拥有27000名雇员，是全球500强企业法国bollore集团的下属子公司，bollore集团全球拥有32000名雇员。

    硕达公司提供综合性的运输与物流服务（涵盖空运、海运、仓储配送、报关清关、供应商管理、供应链管理及顾问服务等），采用最先进的科技能力为客户提供贴身的***方案。提供高质量的360度全方位服务及增值服务, 是我们一贯的宗旨。


请点击 ********************************，进入硕达公司中国网站浏览更多信息。