深圳招聘

职位描述：

Back-office Application Assistant Manager

Job Duties:

• 
  Functional scope
  





• 
  

  
  Key application under direct responsibility: Magistor solution (as
  Warehouse Management System from A-sis software company) used in China, Hong
  Kong, Korea, Taiwan, Australia and Thailand.
  
  
  

  
  





• 
  Main tasks
  





• 
  

  
  WMS Solution is locally operated by local IS team while Back-Office
  Application Assistant Manager (within Regional PCIS team) is in charge of:
  

  
  
  
  
  • 
    

    
    Managing evolutions and
    integration with other key systems (ERP, OMS, third-party) in coordination with
    Local and Regional Supply Chain Business Process Owners (BPO)
    

    
    
  
  
  • 
    

    
    Level 2 support for Local
    IS teams which requires deep understanding of application architecture and
    business processes.
    

    
    
  
  
  • 
    

    
    Escalation to French
    Software company (Level 3 support)
    

    
    

    
    
    

    
    
  
  
  
  


• 
  

  
  Perform daily monitoring of e-commerce correct integration
  

  
  
  
  
  • 
    

    
    Analyze data flow integration
    and contribute to fix issues
    

    
    
  
  
  • 
    

    
    Provide daily follow up
    to key stakeholders (e-commerce manager, Regional Digital Project Manager,
    Supply Chain Director, Warehouse Manager)
    

    
    
  
  
  • 
    

    
    Setup and define any
    tools to support efficient e-commerce monitoring
    

    
    
  
  
  
  

• 
  Provide appropriate reporting on support to
       main stakeholders:
  

• 
  

  
  Local Business management
  

  
  


• 
  

  
  Regional IS team
  

  
  

Manage relationships with WMS French supplier
(quotations, development follow-up)

Requirement:

• 
  Good interpersonal skills and customer
       oriented
  

• 
  Knowledge of:
  

 

• 
  

  
  Warehousing and Supply Chain processes;
  

  
  


• 
  

  
  Information system: architecture, systems integration and support,
  network infra structure
  

  
  


• 
  

  
  SQL databases (Oracle / SQL Server);
  

  
  

• 
  Action oriented
  



• 
  Business acumen
  



• 
  25-35 years old with minimum 2-3 years’
       experience in application management / support
  



• 
  Bachelor degree or above in IT/IS
  

Fluent English and Mandarin

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