质量体系客服经理
闻泰通讯股份有限公司
- 公司规模:1000-5000人
- 公司行业:通信/电信/网络设备
职位信息
- 发布日期:2017-08-11
- 工作地点:嘉兴
- 招聘人数:1人
- 学历要求:大专
- 语言要求:英语 精通
- 职位月薪:1-1.5万/月
- 职位类别:其他
职位描述
职位描述:
1) 大专及以上学历,理工科相关专业,电子、计算机或通讯行业,手机行业优先;
2) 熟悉ISO9001、ISO14001、OHSAS18000、TL9000体系的相关运作流程;
3) 8年品质管理经验,3年以上品质体系团队管理经验,能进行质量体系的建立、推行、维护、改进、稽核及监督管理;
4) 具备客户服务经验,熟悉客户端情报收集,客户关系维护及满意度提升;
5) 熟悉制造企业运作流程及品质系统架构,有企业系统/流程整改或优化经验;
6) 具备内审员证书,具备外审员证书的优先,有Apple, 华为,三星,惠普等客户服务经验者优先。
岗位职责:
1) 团队的日常管理,成员的培训,指导,监督,确保质量KPI的达成;
2) 组织实施公司内部管理评审和质量体系的内审,应对客户审核及质量体系外审,并推动审核问题点的改善;
3) 进行质量体系的优化、维护、改进、稽核及监督管理, 确保质量管理流程和标准能够在企业得到贯彻和执行;
4) 负责质量管理体系文件的编制、修订、管理、发行、回收等;
5) 持续进行客户端及市场端信息的收集并提交相关报告,客户关系维护,提升客户满意度;
6) 客诉问题的快速处理,与内部团队沟通协调,确保改善方案的快速推行。
举报
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1) 大专及以上学历,理工科相关专业,电子、计算机或通讯行业,手机行业优先;
2) 熟悉ISO9001、ISO14001、OHSAS18000、TL9000体系的相关运作流程;
3) 8年品质管理经验,3年以上品质体系团队管理经验,能进行质量体系的建立、推行、维护、改进、稽核及监督管理;
4) 具备客户服务经验,熟悉客户端情报收集,客户关系维护及满意度提升;
5) 熟悉制造企业运作流程及品质系统架构,有企业系统/流程整改或优化经验;
6) 具备内审员证书,具备外审员证书的优先,有Apple, 华为,三星,惠普等客户服务经验者优先。
岗位职责:
1) 团队的日常管理,成员的培训,指导,监督,确保质量KPI的达成;
2) 组织实施公司内部管理评审和质量体系的内审,应对客户审核及质量体系外审,并推动审核问题点的改善;
3) 进行质量体系的优化、维护、改进、稽核及监督管理, 确保质量管理流程和标准能够在企业得到贯彻和执行;
4) 负责质量管理体系文件的编制、修订、管理、发行、回收等;
5) 持续进行客户端及市场端信息的收集并提交相关报告,客户关系维护,提升客户满意度;
6) 客诉问题的快速处理,与内部团队沟通协调,确保改善方案的快速推行。
职能类别: 其他
公司介绍
公司主营通讯和半导体两大业务板块,目前已经形成从芯片设计、晶圆制造、半导体封装测试到产业物联网、通讯终端、笔记本电脑、IoT、汽车电子产品研发制造于一体的庞大产业布局。
通讯业务板块
包括手机、平板、笔电、IoT、汽车电子等领域,服务的客户均为全球主流品牌,已经与90%以上的主流品牌建立合作关系并不断深化。研发中心分布在上海、无锡、深圳、西安,制造基地分布在嘉兴、无锡、印度和印尼,另外在美国、韩国、日本设立了创新中心。
国际数据公司IDC、美国市场调研机构IHS和中国赛诺市场研究公司的研究数据均显示,闻泰连续多年出货量在全球手机ODM(原始设计制造)行业中处于龙头地位。
半导体业务板块
闻泰科技旗下的安世半导体是全球知名的半导体IDM公司,是原飞利浦半导体标准产品事业部,有60多年半导体研发和制造经验,总部位于荷兰奈梅亨,晶圆制造工厂在德国汉堡和英国曼彻斯特,封装测试工厂位于中国东莞、菲律宾卡布尧和马拉西亚芙蓉。客户超过2.5万个,产品种类超过1.5万种,每年新增700多种新产品,全部为车规级产品。安世半导体年产能超过1000亿颗,在与欧美半导体巨头的竞争中,安世在各个细分领域均处于全球领先。
Wingtech Technology
-- The world's leading company in communications and semiconductor.
Wingtech’s main business includes communication terminal and semiconductor business. We have formed a huge industry layout from chip design, wafer manufacturing, semiconductor packaging test to IIoT, communication terminals, laptop, IoT, auto electronic products R&D manufacturing.
Communications Business:
The communication terminal business include mobile phones, tablets, laptops, IoT and other fields. The customers we served are all global top brands, and we have established cooperative relationship with more than 90% of the mainstream brands and kept deepening it. R&D centers are located in Shanghai, Wuxi, Shenzhen, and Xi 'an, manufacturing bases are located in Jiaxing, Wuxi, India and Indonesia, and innovation centers are located in the United States, South Korea and Japan.
Research data from international data company IDC, American market research institute IHS and China's Sano market research which all showed that Wingtech Technology's shipments have been in the leading position in the global mobile phone ODM (original design and manufacturing) industry for continuous years.
Semiconductor Business:
Nexperia is the world-renowned semiconductor IDM company, which belongs to Wingtech Technology. Nexperia was the original Royal Philips semiconductor standard products division. They have more than 60 years of semiconductor R&D and manufacturing experience, headquartered in Nijmegen, Netherlands, wafer manufacturing located in Hamburg, Germany and the UK Manchester, assembly factory in Dongguan, China, Cabuyao, Philippines and Seremban, Malaysia. They have more than 25,000 customers and more than 15,000 types of products. More than 700 new products are added for every year, all of them are vehicle regulation level products.
Nexperia annual production capacity is more than 100 billion units. During the competition with various European and American semiconductor giant, Nexperia is the world leader in each segment.
通讯业务板块
包括手机、平板、笔电、IoT、汽车电子等领域,服务的客户均为全球主流品牌,已经与90%以上的主流品牌建立合作关系并不断深化。研发中心分布在上海、无锡、深圳、西安,制造基地分布在嘉兴、无锡、印度和印尼,另外在美国、韩国、日本设立了创新中心。
国际数据公司IDC、美国市场调研机构IHS和中国赛诺市场研究公司的研究数据均显示,闻泰连续多年出货量在全球手机ODM(原始设计制造)行业中处于龙头地位。
半导体业务板块
闻泰科技旗下的安世半导体是全球知名的半导体IDM公司,是原飞利浦半导体标准产品事业部,有60多年半导体研发和制造经验,总部位于荷兰奈梅亨,晶圆制造工厂在德国汉堡和英国曼彻斯特,封装测试工厂位于中国东莞、菲律宾卡布尧和马拉西亚芙蓉。客户超过2.5万个,产品种类超过1.5万种,每年新增700多种新产品,全部为车规级产品。安世半导体年产能超过1000亿颗,在与欧美半导体巨头的竞争中,安世在各个细分领域均处于全球领先。
Wingtech Technology
-- The world's leading company in communications and semiconductor.
Wingtech’s main business includes communication terminal and semiconductor business. We have formed a huge industry layout from chip design, wafer manufacturing, semiconductor packaging test to IIoT, communication terminals, laptop, IoT, auto electronic products R&D manufacturing.
Communications Business:
The communication terminal business include mobile phones, tablets, laptops, IoT and other fields. The customers we served are all global top brands, and we have established cooperative relationship with more than 90% of the mainstream brands and kept deepening it. R&D centers are located in Shanghai, Wuxi, Shenzhen, and Xi 'an, manufacturing bases are located in Jiaxing, Wuxi, India and Indonesia, and innovation centers are located in the United States, South Korea and Japan.
Research data from international data company IDC, American market research institute IHS and China's Sano market research which all showed that Wingtech Technology's shipments have been in the leading position in the global mobile phone ODM (original design and manufacturing) industry for continuous years.
Semiconductor Business:
Nexperia is the world-renowned semiconductor IDM company, which belongs to Wingtech Technology. Nexperia was the original Royal Philips semiconductor standard products division. They have more than 60 years of semiconductor R&D and manufacturing experience, headquartered in Nijmegen, Netherlands, wafer manufacturing located in Hamburg, Germany and the UK Manchester, assembly factory in Dongguan, China, Cabuyao, Philippines and Seremban, Malaysia. They have more than 25,000 customers and more than 15,000 types of products. More than 700 new products are added for every year, all of them are vehicle regulation level products.
Nexperia annual production capacity is more than 100 billion units. During the competition with various European and American semiconductor giant, Nexperia is the world leader in each segment.
联系方式
- 公司地址:深圳市罗湖区黄贝岭地铁站