Customer Service Coordinator
嘉柏（中国）国际货运代理有限公司深圳分公司
- 公司规模：50-150人
- 公司性质：外资(欧美)
- 公司行业：交通/运输/物流
职位信息
- 发布日期：2013-09-10
- 工作地点：深圳-南山区
- 招聘人数：1
- 工作经验：二年以上
- 学历要求：本科
- 语言要求：英语良好
普通话良好 - 职位类别：客服主管(非技术) 客服专员/助理(非技术)
职位描述
Crown Worldwide Ltd. is the largest privately-held group of companies in the world providing a full range of international relocation services. We are also a leader in business logistic, records management and warehousing services. We are seeking applications for our House Hold Goods division for the position of Customer Services Coordinator based in Shekou, Shenzhen.
Job Responsibilities:
- Provide seamless customer service to our clients.
- Handle customer enquiries including inbound and outbound calls, and email communications professionally and resolve any service issue in a timely manner
- Assist on administrative & Coordination work as well as assigned projects.
- Prepare work related reports and data entry work.
Job Requirements:
- University degree
- At least two years customer service experience
- Good command of written and spoken English and Chinese.
- Initiative - Tackle problems and take independent action where appropriate, seek out new responsibilities, generate new ideas and practice self-development. Consistently seek ways to improve processes, productivity and profit.
- Pleasant personality & patient attitude, good telephone manner together with excellent communication and interpersonal skills are a MUST
- Responsible, well-organized, self initiated, well-groomed, customer services oriented and able to prioritize.
- Strong sense of team spirit
- Good knowledge of Internet and PC applications.
- Immediate availability
Rewarding and exciting careers with attractive remuneration package will be offered for right candidates.
Interested parties, please send your resume in English and Chinese version by email to syeung@crownrelo.com.
Applicants not invited for interviews within 2months may consider their applications unsuccessful.
Job Responsibilities:
- Provide seamless customer service to our clients.
- Handle customer enquiries including inbound and outbound calls, and email communications professionally and resolve any service issue in a timely manner
- Assist on administrative & Coordination work as well as assigned projects.
- Prepare work related reports and data entry work.
Job Requirements:
- University degree
- At least two years customer service experience
- Good command of written and spoken English and Chinese.
- Initiative - Tackle problems and take independent action where appropriate, seek out new responsibilities, generate new ideas and practice self-development. Consistently seek ways to improve processes, productivity and profit.
- Pleasant personality & patient attitude, good telephone manner together with excellent communication and interpersonal skills are a MUST
- Responsible, well-organized, self initiated, well-groomed, customer services oriented and able to prioritize.
- Strong sense of team spirit
- Good knowledge of Internet and PC applications.
- Immediate availability
Rewarding and exciting careers with attractive remuneration package will be offered for right candidates.
Interested parties, please send your resume in English and Chinese version by email to syeung@crownrelo.com.
Applicants not invited for interviews within 2months may consider their applications unsuccessful.
公司介绍
Crown Worldwide Ltd. is the largest privately-held group of companies in the world providing a full range of international relocation services. We are also a leader in business logistic, records management and warehousing services. We are seeking applications for our House Hold Goods division for the position of Customer Services Coordinator based in Shekou, Shenzhen.