Technical Manager for AfterSales Service & Repairs
GLOBAL REGENCY LIMITED
- 公司规模:50-150人
- 公司性质:外企代表处
- 公司行业:贸易/进出口
职位信息
- 发布日期:2017-03-09
- 工作地点:深圳-罗湖区
- 招聘人数:1人
- 工作经验:10年以上经验
- 学历要求:本科
- 语言要求:英语 熟练
- 职位月薪:1-1.5万/月
- 职位类别:售前/售后技术支持经理
职位描述
职位描述:
Technical Manager for AfterSales Service and Repairs ( QA/QC experience preferred )
Purpose: Manage AfterSales service for Consumer Electronics products in the Audio, Video and Home Appliance business.
Receive and review all customer complaints
Collect and analyze all data on job cards, to prepare fault analysis
Negotiate with suppliers to resolve faulty goods.
Co-ordinate and oversee re-works.
Fault and Defect reporting analysis of defective products ( Consumer electronics such as Televisions and Audio Product )
Manage order and fulfillment of spare parts
Liaise with in-house and factory engineers for corrective action plans, and updating QA documentation.
Communicate well with customers via our technical support call centre and help desk
Excellent skills in Microsoft Excel
QA/QC experience and training is preferred.
举报
分享
Technical Manager for AfterSales Service and Repairs ( QA/QC experience preferred )
Purpose: Manage AfterSales service for Consumer Electronics products in the Audio, Video and Home Appliance business.
Receive and review all customer complaints
Collect and analyze all data on job cards, to prepare fault analysis
Negotiate with suppliers to resolve faulty goods.
Co-ordinate and oversee re-works.
Fault and Defect reporting analysis of defective products ( Consumer electronics such as Televisions and Audio Product )
Manage order and fulfillment of spare parts
Liaise with in-house and factory engineers for corrective action plans, and updating QA documentation.
Communicate well with customers via our technical support call centre and help desk
Excellent skills in Microsoft Excel
QA/QC experience and training is preferred.
职能类别: 售前/售后技术支持经理
公司介绍
Founded in 1998, Global Regency Limited has built a high reputation in global sourcing and quality control for an international client base.
Global Regency Limited operate in a wide variety product categories, such as TV, DVD, fan, oven, consumer electronics products, personal care products and other small home appliance. With more than 20 years of experience in Importing, Exporting, Distribution, and Retail, Global Regency Management, provides a complete solution to large OEM brands and to our company owned distributors.
We are looking for highly motivated personnel to join our family. If you can uphold our corporate values of:
- Effective Communication
- Trust and integrity
- Effectiveness and Efficiency
- Accountability
- Willingness
Please don't hesitate to apply our open position through below link:
http://www.globalregency.com/careers.html
we would like to offer you the environment, challenge, support and opportunity for you to grow and achieve your career objectives.
Contact us today
Global Regency Limited operate in a wide variety product categories, such as TV, DVD, fan, oven, consumer electronics products, personal care products and other small home appliance. With more than 20 years of experience in Importing, Exporting, Distribution, and Retail, Global Regency Management, provides a complete solution to large OEM brands and to our company owned distributors.
We are looking for highly motivated personnel to join our family. If you can uphold our corporate values of:
- Effective Communication
- Trust and integrity
- Effectiveness and Efficiency
- Accountability
- Willingness
Please don't hesitate to apply our open position through below link:
http://www.globalregency.com/careers.html
we would like to offer you the environment, challenge, support and opportunity for you to grow and achieve your career objectives.
Contact us today
联系方式
- 公司地址:上班地址:田贝一路