深圳 [切换城市] 深圳招聘深圳客服及技术支持招聘深圳客服专员/助理(非技术)招聘

客服专员

CEVA Logistics

  • 公司规模:10000人以上
  • 公司性质:外企代表处
  • 公司行业:交通/运输/物流

职位信息

  • 发布日期:2012-08-29
  • 工作地点:上海-松江区
  • 招聘人数:1
  • 工作经验:一年以上
  • 学历要求:大专
  • 语言要求:英语一般
  • 职位类别:客服专员/助理(非技术)  

职位描述

任职要求:

1、大专以上学历;1年以上物流行业客服经验,熟悉空运操作流程;

2、有较强的责任心和良好的沟通能力,具有团队合作精神;

3、熟练运用OFFICE软件;


岗位职责:

1、 空运货物的跟踪管理;

2、 负责客户的投诉,咨询;

3、 负责突发事件的处理及汇报;

4、 客户关系的维护;

5、 相关报表的制作;

(注重:与客户的沟通、协调、投诉的处理)

公司介绍

CEVA - Responsive Logistics for you

CEVA Logistics, a global asset-light third-party logistics company, designs and operates industry leading supply-chain solutions for large and medium-size national and multinational companies. Its integrated network in Freight Management and Contract Logistics spans more than 160 countries. Approximately 78,000 employees are dedicated to delivering effective solutions across a variety of industry sectors where CEVA applies its operational expertise to provide best-in-class services. CEVA generated revenue of US$ 7.4 billion and Adjusted EBITDA of US$ 260 million in 2018.

CEVA Logistics North Asia operates in Greater China, Japan and S. Korea in a multicultural, global environment and is a richly diverse organization. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

For more information, please visit *********************

联系方式

  • Email:shiela.yao@cevalogistics.com
  • 公司地址:上海市蒙自路763号丰盛创建大厦1座23楼 (邮编:200023)