INSOURCING - CUSTOMER SERVICE
宝德塑胶金属零部件(深圳)有限公司
- 公司规模:1000-5000人
- 公司性质:合资(欧美)
- 公司行业:原材料和加工
职位信息
- 发布日期:2012-08-26
- 工作地点:深圳-宝安区
- 招聘人数:1
- 工作经验:三年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:客服专员/助理(非技术)
职位描述
Boyd Corporation is a US company with over 80 years history providing custom fabricated mechanical component and assembly solutions to a wide array of industries.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
1)Order entry
2)P.O. confirmation
a. Sent directly to the customer for each P.O.
3)Rescheduling (pull-ins / push-outs)
a. Confirmation sent directly to the customer
4) ECNs & CNCRs
a. Use current system
i.In the future a web-based system might be available
b. U.S. to send over S.O., W.O. and defect information
c. IS to enter into log and complete all the forms
5) Enter RFQs
6) Shipment Tracking information
a. Send for each shipment directly to the customer
b. Tracking information should include the following
i. Invoice
ii.Packing slip
iii.Commercial Invoice (for international shipments)
7) Enter NRSUs for non-time sensitive requests
a. Update W.O. with NRSU step
b. Prepare and e-mail tooling information to appropriate person (Doug Dun)
8) New customer setup for non-time sensitive requests
9) Sample orders for non-time sensitive requests
a. All end-of-day orders in the U.S. if operations won't process that same day.
Requirement:
- University degree with at least 2 years related experiences in Customer Service in OEM/EMS industry.
-Working Experiences using MRP/ERP systems are required.
-Must be able to communicate fluently in both written and oral English
-Proficient use of MS office software and other computer applications.
-Detail oriented, care, and good working attitude is required.
We offer a generous package for the right candidate to grow with our business in Asia. Interested party please submit your application letter with detailed resume to szhr@boydcorp.com
We are looking for an International CUSTOMER SERVICE REPRESENTATIVE who performs a wide variety of Customer Service responsibilities which had traditionally been performed by Boyd U.S. CSRs. This position also provides proactive communication to Boyd customers to increase Boyd's overall level of customer service and minimize the number of inquiries made in the U.S..
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
1)Order entry
2)P.O. confirmation
a. Sent directly to the customer for each P.O.
3)Rescheduling (pull-ins / push-outs)
a. Confirmation sent directly to the customer
4) ECNs & CNCRs
a. Use current system
i.In the future a web-based system might be available
b. U.S. to send over S.O., W.O. and defect information
c. IS to enter into log and complete all the forms
5) Enter RFQs
6) Shipment Tracking information
a. Send for each shipment directly to the customer
b. Tracking information should include the following
i. Invoice
ii.Packing slip
iii.Commercial Invoice (for international shipments)
7) Enter NRSUs for non-time sensitive requests
a. Update W.O. with NRSU step
b. Prepare and e-mail tooling information to appropriate person (Doug Dun)
8) New customer setup for non-time sensitive requests
9) Sample orders for non-time sensitive requests
a. All end-of-day orders in the U.S. if operations won't process that same day.
Requirement:
- University degree with at least 2 years related experiences in Customer Service in OEM/EMS industry.
-Working Experiences using MRP/ERP systems are required.
-Must be able to communicate fluently in both written and oral English
-Proficient use of MS office software and other computer applications.
-Detail oriented, care, and good working attitude is required.
We offer a generous package for the right candidate to grow with our business in Asia. Interested party please submit your application letter with detailed resume to szhr@boydcorp.com
公司介绍
宝德塑胶金属零部件(深圳)有限公司成立于2004年,公司总部设在美国,创建于1928 年,公司通过设在莫德斯度、奇诺、 波特兰、盖夫尼、韩国、泰国、越南和中国深圳、无锡的九个工厂和设在丹佛、弗雷斯诺、西雅图、瓜达拉哈拉、中国台湾和中国的销售机构,向全球市场提供服务。我们的制造方式包括切缘、拆模、夹层、纵切和合成制造。除了标准生产需求,我们还承接设计和加工产品,以满足客户多样化的需求。今天,宝德集团已经成为一家为电子、航空、运输、医药、电讯和休闲市场提供橡胶、塑料、化纤和其他弹力材料的领导型合成制造公司。高质量经营的传统,将一如既往延续下去,使宝德未来成为更加繁荣的集团公司。
爱美达(深圳)热能系统有限公司是目前世界上最大的散热片生产厂家之一。主要客户有通用、IBM、戴尔、爱立信、英特尔、微软、华为等。公司始建于1964年,总部位于美国新罕布什尔洲。爱美达在中国有2个分公司,分别位于上海、深圳。
宝德塑胶金属零部件(深圳)有限公司和爱美达(深圳)热能系统有限公司同属宝德集团(美资),同在一个工业园区。
爱美达(深圳)热能系统有限公司是目前世界上最大的散热片生产厂家之一。主要客户有通用、IBM、戴尔、爱立信、英特尔、微软、华为等。公司始建于1964年,总部位于美国新罕布什尔洲。爱美达在中国有2个分公司,分别位于上海、深圳。
宝德塑胶金属零部件(深圳)有限公司和爱美达(深圳)热能系统有限公司同属宝德集团(美资),同在一个工业园区。
联系方式
- Email:szhr@boydcorp.com
- 公司地址:地址:span深圳市龙华区大浪街道华宁路116号爱美达高新科技工业园