Senior supervisor
商船三井集运服务(上海)有限公司
- 公司规模:150-500人
- 公司性质:外资(非欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2017-01-12
- 工作地点:上海-静安区
- 招聘人数:1人
- 工作经验:5-7年经验
- 语言要求:英语 良好
- 职位月薪:8-10万/年
- 职位类别:货运代理
职位描述
职位描述:
Job description:
1. Take lead for SOP review of all team account, make sure team members fully understanding and compliance with SOP in daily job.
2. Take lead for new account on board incl but not limited to SOP review/staff interview & training / vendor manual making.
3. Supervise the team to provide high quality service to customers and minimize service failure and customer complain
4. Maintain good relationship with service provider including warehouse / customs broker / booking agent / ocean carriers and ensure the service deliveries in accordance with our customers’ requirements.
5. Support for various tasks assigned by operation manager
6. Ensure team member update finance system correctly and accurately, no loss to company
7. Monitor team KPI performance and process streamline
8. Work as team role model for operation & customer service quality / attendance performance.
Requirements:
1. At least 5 years of experience in ocean forwarding industry and buyer consolidation experience is preferred
2. At least 2 year of team management experience is preferred
3. Detail-oriented and good analysis skill
4. Professional English writing skills, CET-4 is a must
5. High sense of responsibility and can work under pressure
6. Good problem-shooting capability
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Job description:
1. Take lead for SOP review of all team account, make sure team members fully understanding and compliance with SOP in daily job.
2. Take lead for new account on board incl but not limited to SOP review/staff interview & training / vendor manual making.
3. Supervise the team to provide high quality service to customers and minimize service failure and customer complain
4. Maintain good relationship with service provider including warehouse / customs broker / booking agent / ocean carriers and ensure the service deliveries in accordance with our customers’ requirements.
5. Support for various tasks assigned by operation manager
6. Ensure team member update finance system correctly and accurately, no loss to company
7. Monitor team KPI performance and process streamline
8. Work as team role model for operation & customer service quality / attendance performance.
Requirements:
1. At least 5 years of experience in ocean forwarding industry and buyer consolidation experience is preferred
2. At least 2 year of team management experience is preferred
3. Detail-oriented and good analysis skill
4. Professional English writing skills, CET-4 is a must
5. High sense of responsibility and can work under pressure
6. Good problem-shooting capability
职能类别: 货运代理
关键字: 海运操作 海运出口 operation 协调员
公司介绍
MOL Group(商船三井集团)是一家日本***运输相关行业集团,拥有世界***散装船队、***天然汽船、世界第三汽车滚装船以及世界前十名集装箱船。
MOL Consolidation Service(商船三井集运服务,以下简称MCS)是由MOL Group投资的全资子公司,现在成为该集团的明日之星。MOL Consolidation Service为世界客户提供生产至消费终端间的物流解决方案。主要从事美洲、欧洲大客户的出口集运业务。
在中国,MCS总部位于上海,拥有武汉、大连、天津、青岛、宁波、厦门、深圳等分公司 / 办事处,从业人员近200名。
客户群包括IKEA / Levi's / WilsonI Sports等世界知名品牌。
自2003年成立后以来,中国已成为MOL Consolidation Service网络中最为重要、***的出口国。
本公司每年均以40%以上的速度成长,期望吸引有潜力,有抱负的年轻人共同努力,创造未来。
MOL Consolidation Service(商船三井集运服务,以下简称MCS)是由MOL Group投资的全资子公司,现在成为该集团的明日之星。MOL Consolidation Service为世界客户提供生产至消费终端间的物流解决方案。主要从事美洲、欧洲大客户的出口集运业务。
在中国,MCS总部位于上海,拥有武汉、大连、天津、青岛、宁波、厦门、深圳等分公司 / 办事处,从业人员近200名。
客户群包括IKEA / Levi's / WilsonI Sports等世界知名品牌。
自2003年成立后以来,中国已成为MOL Consolidation Service网络中最为重要、***的出口国。
本公司每年均以40%以上的速度成长,期望吸引有潜力,有抱负的年轻人共同努力,创造未来。
联系方式
- 公司地址:劝业场街赤峰道136号天津国际金融中心8层825室