深圳 [切换城市] 深圳招聘深圳咨询/顾问招聘深圳咨询员招聘

运营咨询顾问(美国高端留学部)

启德教育集团深圳分公司

  • 公司规模:150-500人
  • 公司性质:民营公司
  • 公司行业:教育/培训/院校

职位信息

  • 发布日期:2017-08-03
  • 工作地点:深圳-南山区
  • 招聘人数:若干人
  • 学历要求:本科
  • 职位月薪:8000-9999/月
  • 职位类别:咨询员  英语翻译

职位描述

职位描述:
Service
1. Support two senior consultants on student cases and parent communication (follow up email translation and meeting translation).
2. Create and maintain student folders on Gokuai.
3. Maintain and improve customer satisfaction by collecting parents feedback to the team and deliver plans to the parents. OCs need to contact parents on a weekly basis through phone/meeting/wechat to update them student’s progress and collect feedback.
4. Conduct quarterly feedback meeting with parents and bring feedback to the team by writing feedback report.
5. Cooperation with Academy Team to help students schedule class and support senior consultants to implement the test prep plan.
Marketing & Sales
1. Support marketing events by translating the materials like wechat articles or seminar PPT and site translation for the presenter.
2. Follow up the leads generated from the marketing events and try to convert to PO students.
3. Follow up the leads referred by Academy Team and try to convert to PO students.
Training
1. Contribute to OC on-boarding training and provide individual input to help new hired members to adapt to the job as soon as possible.

Qualifications:
? Fluency in Chinese and English
? Attention to detail
? Highly organized
? Excellent communication skills
? Proficiency in Microsoft office and office machinery
? Ability to conduct research
? Willingness to learn and work with students
? Ability to take initiative
? Knowledge of U.S. education system is a bonus
? Previous work in education is a bonus

职能类别: 咨询员 英语翻译

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公司介绍

启德教育
EIC启德教育集团(Education International Cooperation Group)是国际教育领域的知名品牌,二十余年来致力于国际教育交流,是最专业的留学咨询机构之一。自二十世纪八十年代中期开始,EIC启德教育参与、见证了中国国际教育交流飞速发展的过程,深深了解中国学生走向世界的雄厚潜力和真正需求;并在中国主要城市建立办公室,为数以万计的学生提供出国留学服务。
公司网址:www.eic.org.cn

联系方式

  • Email:chinchillawang@eiceducation.com.cn
  • 公司地址:上班地址:广东省深圳市福田区国际商会大厦A座1501-1520