深圳招聘

职位描述：
Purpose
Reporting to the Managing Director – China, this position is responsible for leading and managing the sales planning team and the 3PL warehouse to ensure the process from sales demand planning to order shipment and invoicing is conducted in a professional and timely manner.

Key responsibilities include (but are not limited to):
* transforming the sales plan into a demand plan
* data analysis to improve our forecasting and inventory management processes and results
* executing daily activities and processes to meet the overall Customer Service, Inventory Control and Cost Reduction targets
* acting as a key contact role with Sales and customers in achieving the business goals
* leading the 3PL warehouse team to ensure professional management of the warehouse, inventory and order shipment

This role will have key interactions with Sales, Finance, Marketing, Aftersales, Human Resources and Product Planning. In addition, the role will have dotted line reporting and interaction with the regional and global supply chain and demand planning teams.
The position will lead, along with the sales team, the monthly demand and forecast planning meeting, resulting in a detailed PSI and rolling 12 month forecast.
This position will also work with our suppliers to improve their performance from order acknowledgement to on time delivery.
As a leader and manager, this position also requires teamwork and team development.
Other requirements, as from time to time requested by management.

Interrelations
The position reports to Managing Director of China, with dotted line reporting to the Regional Demand & Supply Chain Manager. It is a key member of the country staff, and as such will have significant cross-functional interaction with Sales, Marketing, Aftersales, Finance and Human Resources.

Formal authorities
* Authorized to place customer/purchase order by use of the internal ERP system as well as the order closure and analysis reports
* Authorized to purchase through the internal application process on daily and monthly consuming material that related to the business or warehouse, etc.,

Main responsibilities
* Input of orders from Sales into our ERP system in line with the delivery schedule dates, quantities and relevant prices and delivery terms
* Input into ERP and follow up on urgent orders
* Order closing in the system
* Ensure that customer orders are filled in a timely manner, monitoring any backorders, and following up with both customer and the supplier on any issues.
* Ensure that practices at all times comply with the regulatory approvals, permits and certification for all products and services within the defined quality, procedures and business practices of the organization
* Supervise control of incoming and outgoing goods according to agreed routines
* Ensure product traceability
* Follow up shipment quality
* Maintenance of accurate records in our ERP systems
* Maintenance of accurate inventory records and the appropriate controls associated with this
* Managing the 3PL warehouse and its team
* Logistics forwarder and supplier performance and KPI
* Responsible for warehouse KPI and delivery performance
* Leading, Managing and Developing the Sales Planning Department team
* Must clearly understand the business goals and be able to apply them to the day-to-day operation of the product ordering and delivering
* Assist where necessary in the tasks of the department in terms of :
   o Order Input, order Confirmations update, day-to-day orders maintenance
   o Report and data Analysis
   o Problem Solving
   o Follow-up inquiries from customer

Accountabilities
* Improvement notices received
* Monthly order and delivery status report
* Quarterly service level report
* Meet financial and operations quality performance, and customer satisfaction targets

Qualifications
Mandatory requirements
* College or University degree, with a preferred focus in logistics/sales knowledge
* Minimum 5 years’ experience in a related field
* Familiar with office applications and ERP system
* Versatile and adaptable to varied working conditions
* Correct telephone and emailing manners
* Systematic and accurate nature
* Good command of written and spoken English
* Good command of written and spoken Mandarin
* Able to communicate on all levels within the organization

Additional preferences
* Ability to take initiative both within and leading a team
* Ability to work under pressure
* Organizing and developing people
* Flexible working attitude
* International experience is preferred

KEY PERFORMANCE INDICATORS
* Service level to the customer
* Number of claims/complaints
* Accuracy on data entry
* Inventory value and turns
* Warehousing costs
* Communication and status follow up

Process Involvement
Position involved in customer order booking, delivery process and inventory management 举报 分享

Etrust Consulting is an International Management Consulting Company specializing in establishing companies in China and building and developing their management team. Since establishing our first office on the mainland in 1993, we have successfully assisted hundreds of companies to set-up in China and to build a successful business here.
During the past 20 years, we have been helping established international companies in China to develop their business.
Our client list includes multinational companies such as ABB, Coca-Cola, Ericsson, Microsoft, Procter & Gamble, Gillette, IKEA, Schering Plough, Philips, Hoechst, Volvo, Westinghouse, San Miguel and many others.