SAP FI Support
科比德（上海）软件技术有限公司
- 公司规模：10000人以上
- 公司性质：外资(非欧美)
- 公司行业：计算机软件
职位信息
- 发布日期：2016-11-26
- 工作地点：上海-长宁区
- 招聘人数：1人
- 工作经验：3-4年经验
- 学历要求：大专
- 语言要求：普通话 精通 英语 熟练
- 职位月薪：10000-14999/月
- 职位类别：专业顾问
职位描述
职位描述：
JOB PURPOSE
To provide SAP support to the client’s user community and the underlying business processes in use. To work closely with other colleagues on the SAP support team as well as the users, support manager and service delivery managers to ensure that issues are resolved in a timely manner and new requirements are communicated and managed effectively through to completion. To provide system checks as required by the users and drive efficiencies to ensure the system and processes perform as effectively as they should.
PRINCIPAL ACCOUNT ABILITIES
? Investigate and analyze SAP trouble tickets as assigned
? Troubleshoot issues and work towards timely resolution according to SLAs
? Perform root cause analysis and develop fixes to recurring issues
? Ensure system and support related documentation is maintained and up to date
? Design solutions as required and work with project team to test and implement
? Coordinate with other system resolver groups and team members to ensure issue resolution
SKILLS & ABILITIES
? 3 years’ experience of SAP finance in a support or project based role
? Fluent in English language both written and verbal
? Familiarity of SAP tables associated with finance would be highly beneficial
? An enthusiasm to learn and enhance knowledge of SAP
? Experience of supporting multiple sites
? Good time management, communication and client facing skills
? Experience of SAP manufacture is required
? Experience of SAP controlling preferred but not required
BEHAVIOURAL COMPETENCIES
? Perceptive problem evaluator and problem solver, good analytical skills
? Ability to multi-task, work independently and/or within a team, pays attention to detail and meets deadlines
? Must be a results oriented professional with excellent verbal/written communication skills as well as strong customer service skills
? Self-motivated completer / finisher
? Ability to identify opportunities for enhancements and make recommendations
举报
分享
JOB PURPOSE
To provide SAP support to the client’s user community and the underlying business processes in use. To work closely with other colleagues on the SAP support team as well as the users, support manager and service delivery managers to ensure that issues are resolved in a timely manner and new requirements are communicated and managed effectively through to completion. To provide system checks as required by the users and drive efficiencies to ensure the system and processes perform as effectively as they should.
PRINCIPAL ACCOUNT ABILITIES
? Investigate and analyze SAP trouble tickets as assigned
? Troubleshoot issues and work towards timely resolution according to SLAs
? Perform root cause analysis and develop fixes to recurring issues
? Ensure system and support related documentation is maintained and up to date
? Design solutions as required and work with project team to test and implement
? Coordinate with other system resolver groups and team members to ensure issue resolution
SKILLS & ABILITIES
? 3 years’ experience of SAP finance in a support or project based role
? Fluent in English language both written and verbal
? Familiarity of SAP tables associated with finance would be highly beneficial
? An enthusiasm to learn and enhance knowledge of SAP
? Experience of supporting multiple sites
? Good time management, communication and client facing skills
? Experience of SAP manufacture is required
? Experience of SAP controlling preferred but not required
BEHAVIOURAL COMPETENCIES
? Perceptive problem evaluator and problem solver, good analytical skills
? Ability to multi-task, work independently and/or within a team, pays attention to detail and meets deadlines
? Must be a results oriented professional with excellent verbal/written communication skills as well as strong customer service skills
? Self-motivated completer / finisher
? Ability to identify opportunities for enhancements and make recommendations
职能类别： 专业顾问
关键字： SAP FI
公司介绍
总部：Pune, India
超过20年的全球运营和商业服务经验
与超过200家客户拥有长期合作关系
服务行业： 汽车、制造（生命科学、医疗设备、工业制造），能源和公共事业、高新技术、政府和国防
专业领域： 产品设计、业务和 IT 咨询、企业软件支持
员工人数： 10,800+
全球运营网络覆盖超过15个国家
超过20年的全球运营和商业服务经验
与超过200家客户拥有长期合作关系
服务行业： 汽车、制造（生命科学、医疗设备、工业制造），能源和公共事业、高新技术、政府和国防
专业领域： 产品设计、业务和 IT 咨询、企业软件支持
员工人数： 10,800+
全球运营网络覆盖超过15个国家
联系方式
- Email：cindy.zhong@kpit.com
- 公司地址：地址：span科技园东路