深圳招聘

职位描述：
Optics, Customer Quality

Job Responsibilities
? Support customers with matters dealing with product quality for product qualified in customer systems.
? Be responsible for quickly resolving quality issues at customer, to keep disruption of customer production as low as possible.
? Provide first-level technical information gathering and debugging in the customer application. May require technical analysis either at customer sites or in Finisar lab.
? Provide assistance with RMA documentation and communication of issues to internal Failure Analysis teams.
? Work closely with FA teams in the US, Malaysia, Australia and China.
? Ensure Failure Analysis Reports are received and accepted by customer on time.
? Work as a team with the local FAE and the Regional Sales Managers.
? Some domestic and international travel is a necessary part of the job.
? Focus on maintaining high scores on Customer Quality Score Card.

Skills/Qualifications
? Candidate must have a Bachelor degree (and preferably a Master degree) in Engineering or Science.
? Must have a minimum of 5 years’ experience in telecommunication product engineering and test.
? Be familiar with product performance specifications and methods used by the factory to ensure product meets specification.
? Familiarity with transceiver and system test is necessary.
? Strong technical, written and verbal communication skills are a requirement.
? Good Communication skills in English and Mandarin are necessary. 举报 分享

Finisar is a global technology leader in optical communications components and subsystems. These products enable high-speed voice, video and data communications for networking, storage, wireless, and cable TV applications. For 25 years, Finisar has created critical breakthroughs in optics technologies and has supplied system manufacturers with the production volumes needed to meet the exploding demand for network bandwidth. Finisar's industry-leading products include optical transceivers, optical engines, active optical cables, optical components, optical instrumentation, ROADM & wavelength management, optical amplifiers, and RF-over-Fiber.

As the world's largest optical components supplier, Finisar delivers the industry's broadest product portfolio backed by world-class quality and reliability. Finisar's vertically integrated business model is ideally suited for delivering production volumes while providing ready access to most of the critical technologies needed to develop the next generation of optics products.

With approximately 13,000 employees, Finisar has sales, channel, and support offices worldwide. Corporate headquarters are located in Sunnyvale, California (USA), with additional product development and manufacturing facilities located in California, Pennsylvania and Texas (USA), Australia, China, Germany, Israel, Malaysia, Singapore and Sweden.

Finisar Shenzhen Incorprtation (Origniall called Finisar IPO Shenzhen) is the International Procurement Office of Finisar Corporation.