深圳招聘

职位描述：
Summary (overall purpose of the position)
To Support IT operations in Asia, Preferably based in China with ability to travel to HK and JP

Responsibilities (Essential duties and responsibilities including type of supervision needed, level of discretion, and any supervisory responsibilities.)
? Limited amount of supervision for all things IT related but must work closely with US and EU
? Server Support w2k3 to 2k12
? Desktop user support including hardware and software installation/update/upgrades.
? Quickly and accurately troubleshoot and resolve incidents with Windows 7 and 8 10 Pro, MS Office Suite, Adobe Suite, and other user applications
? Coordinate responses with IT staff, external support providers, and other Mad Catz staff
? Supporting corporate IT infrastructure including LAN/WAN services, Windows servers and firewalls.
? Accurately document resolutions and incident details in service management system
? keep Windows security updates up to date On servers and client systems
? Set up and deploy new desktop and laptop systems in a timely fashion and install all required software
? Set up user accounts for network, email, phone, voicemail system, and Active Directory
? Maintain corporate anti virus and anti spy ware systems
? Work with Network Administrator for network incident troubleshooting and resolution
? Monitor daily activities and logs such as backup systems and document/report problems



Qualifications (Relevant education, experience, and knowledge, skills, and abilities)
? Fluency of written and spoken English and Chinese/Mandarin, a must.
? Higher Diploma in Computer Science or related disciplines preferred with A+, MCP, HDI, other relevant certifications; or equivalent
? 3+ years experience providing support to a diverse user group, including remote users
? 3+ years working experience in system and network administration.
? Familiar with LAN/WAN environment with Windows servers, Windows and Macintosh clients, site-to-site VPN connections.
? Hands on experience managing users within an Active Directory environment
? Ability to work as a team member within a global environment, yet independently troubleshoot and resolve most support incidents
? Ability to communicate effectively with Mad Catz technology users both verbally and through email and the service management system
? Ability to provide end user training on commonly used applications and procedures such as remote connections and backup
? Ability to lift, carry, and move IT equipment
? Experience with Great Plains or similar applications, a plus
? Travel to company sites in Hong Kong is required.
? Great attitude, flexible, adaptable, and willing to help out where needed.
? Passport of international travel may also be advantageous

Business needs/justification (if lengthy, attach separate sheet):
We require IT support in Asia
1. Support the IT systems,
2. Support the user base
3. Provide advice/ support in regards legal requirements and contract negotiations for services etc…
4. Be a point of contact for US and EU IT Support to manage the infrastructure 举报 分享

美加狮科技发展(深圳)有限公司是外资企业,总部在美国,是电子行业中的一颗明珠,是很有发展前景的公司之一。
本公司专业从事电视游戏外围产品的开发及销售，诸如：游戏手掣、光枪、方向盘、摇杆等，其中包括SONY（PSP、PS-3）、Nintendo(NDS、Wii) 、Microsoft(Xbox、X360)等多个游戏平台的辅助设备。

目前，中国珠江三角洲地区是本公司最大的采购、生产基地。本公司主要负责产品设计跟进落实、产品质量控制与提升、生产供应商的监督与辅导等，现有从业人员50~100人。随着公司业绩的蒸蒸日上，我们诚邀广大有识之士加入我们精英的行列。欲对本公司有更多地了解，请浏览网站http://www.madcatz.com