沈阳招聘

职位描述：
1. 负责识别客户的各种需求，并翻译成公司内部质量体系的运行标准，消除客户需求与内部质量标准的差别；
2. 负责协调客户SQA的合作及与客户的任何质量问题和争议的谈判、推动和解决；
3. 负责客户投诉问题信息的反馈；
4. 负责组织解决客户投诉问题的原因分析和措施制定，负责B2B系统8D报告的输入，及客户要求的其他报告；
5. 负责管理、指导和考评客户售服人员；
6. 负责编制客户现场人员的操作指导书；
7. 完成公司制定的客户目标，并不断提升客户满意度；
8. 负责客户审核跟踪,改进以及措施监管工作;
1. Responsible to identify all of Customer Requirements, and translate into the standard of company Quality System, and avoid any gap between customer requirement and internal Quality Standard;
2. Responsible to coordinate with customer SQA and negotiation, pushing & troubleshooting of any quality issues & arguments;
3. Responsible for customer issue feedback
4. Take the lead of the customer complain for root cause analysis and actions, 8D report input in B2B system, and other reports submission required by customer
5. Responsible for management, direction, evaluation of customer service team;
6. Responsible for define the working instruction of all the customer on site people;
7. Fulfill the company’s related target to customer; continuously improve product quality and customer satisfaction.
8. Responsible for customer audit follow and improve action monitor

任职资格
1. 汽车或相关专业毕业，学士学位或以上
2. 三年以上制造业质量管理或相关方面工作经历，跨国企业更优；
3. 良好的中英文口语及书面表达能力；
4 良好的人际交往能力和电脑操作技能；
5. 工作高效；
6. 良好的谈判能力并具有团队管理力度。
1. Bachelor or equivalent degree with education of engineering course
2. At least 3 years’ experience in automotive manufacturing field
3. Good oral and written communications both in Mandarin and English
4. Skillful for computer
5. High working efficiency
6. Good negotiate with people ,open and team work 举报 分享

沈阳李尔汽车座椅内饰系统有限公司