绍兴招聘

职位描述：
工作职责：
岗位特色：
客户专员作为保时捷品牌的形象大使是保时捷中心展厅的第一电话联系人。客户专员负责迎接客户(包括现有客户及潜在客户)，提供前期建议和帮助预约销售顾问,管理所负责领域的接待工作及与之相关的所有事务。
 
职责说明（职责的先后顺序按照其重要程度进行排列）：
1. 接听电话及处理语音信箱的信息
2. 接待当日进店客户
3. 统计当日客户进店量
4. 收发快递及传真
5. 保持工作区域整洁

Position Characteristics:
The Customer Executive is the first contact person of a Porsche Business Partner (customer or prospect) within the Porsche Centre showroom over the phone. The Customer Executive is responsible for greeting the customer, providing first advice and arranging appointments with the Sales Consultant. Managing the reception with all related tasks lies within the field of responsibility.
 
Duty Description( Duties are arranged by importance):
1. Answer phone calls and deal with messages from voice mailbox
2. Greet customer visit
3. Track showroom daily traffic
4. Handle express delivery and fax
5. Keep working area clean and tidy


任职资格：
教育背景：须具备高中学历
 
行业背景：具备相同工作经验者优先
 
其他任职要求：
?候选人需掌握微软Office软件的操作方法，保时捷系统的操作方法除外
?热爱本职工作，在工作中保持极高的敬业度及可靠性；
?能够理解并发扬保时捷的品牌理念、形象和特点；
?有较强的文化意识和客户敏感度；
?有良好的口头表达能力，说话清晰，形象气质佳

Education:High school education is required
 
Industry background：Candidates with similar working experiences are preferred
 
Other qualifications:
?Proficiency in Microsoft Office software; Porsche systems not a must.
?Passion for their work, maintain a high degree of professionalism and reliability in their work;
?Understand and advocate the value, image and features of Porsche brand;
?with strong culture awareness and customer sensitivity;
?Express thoughts fluently and speak clearly;
?with smart appearance 举报 分享

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