苏州 [切换城市] 苏州招聘苏州客服及技术支持招聘苏州客服专员/助理(非技术)招聘

著名外资公司急聘supply chain部门招聘customer service

上海万宝盛华人力资源有限公司

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:专业服务(咨询、人力资源、财会)

职位信息

  • 发布日期:2012-08-17
  • 工作地点:上海
  • 招聘人数:若干
  • 工作经验:三年以上
  • 学历要求:本科
  • 语言要求:英语精通
  • 职位类别:客服专员/助理(非技术)  

职位描述

JD:
? Response customers and distributors’ inquiry for transmissions, parts availability and price as well as DSO transmissions availability and price, and any other order-related issues.
? Process Purchase Orders for customers / distributors in SAP, send order confirmation to customers / distributors, and work with Logistics for shipping arrangement.
? Place Off-highway orders as DSO to Indy, coordinate with Indy for the delivery date, send order confirmation to customers/distributors, and work with CEVA Logistics for shipping.
? Coordinate with Sales Engineering for transmission/ parts material maintain, and parts change/cancel/supersede information.
? Coordinate with Supply Chain Dept to expedite transmissions/parts delivery date, to meet customers/distributors’ requirement.
? Coordinate with customers and customers’ forwarders for shipping.
? Coordinate with Finance Dept. for price maintain and price adjustment, check credit and get payment from customers/distributors.
? Coordinate with Marketing Dept. for HW orders.
? Process Sales Return, Credit Memo and Debit Memo.
? Work with Quality Dept. for customers’ complaints, certificates etc.
? Set up new customer codes and maintain customer codes in SAP.
Other work related with orders

Requirement:
? University degree
? Minimum 3 years of work experience in customer order administration.
? Ability to communicate effectively with people from different cultures and countries across Asia.
? Strong interpersonal and communication skills
? Strong organizations skills and disciplined work ethic
? Strong attention to detail
? Excellent computer skills, especially in Microsoft Office applications
? High proficiency in English and Chinese languages, both spoken and written.
? Experience working in multinational company

简历投递:mp0277@manpower.com.cn

公司介绍

Manpower是全球弹性用工和长期人才解决方案的领导者,致力于提供商业所需的灵活用工方案。通过我们值得信赖的品牌形象,为客户构建人才库,快速满足客户的人力需求。并时时评估和发展我们雇员所拥有的技能,使他们拥有与时俱进的技能,按时保质出色地完成每一项工作。

我们提供企业人才培养服务。我们根据企业人才发展战略、岗位职能等设计人才培训系统方案,使人岗合一、展现个人魅力。在实现个人、团队、公司目标的同时,提升个人全面技能,达到企业可持续发展,使企业及个人在风云变幻环境中成为赢家。