Customer Service Coordinator(contractor)
安弗施无线射频系统（上海）有限公司
- 公司性质：外资(欧美)
- 公司行业：通信/电信/网络设备
职位信息
- 发布日期：2016-10-20
- 工作地点：上海-松江区
- 招聘人数：1人
- 职位月薪：8000-9999/月
- 职位类别：客服专员/助理 销售行政专员/助理
职位描述
职位描述：
*该职位跟外服Fesco签一年合同，介意勿投.
Job Responsibility;
1. Handle sales orders timely & accurately, including check delivery date, payment terms, order input in both RFS Shanghai, Trignac and Hannover system, provide order confirmation to customer, delivery arrangement, ICO PO releasing, track order status, follow project and keep Sales informed, mail invoices to customers, etc.
2. Coordinate internal departments such as production, logistics, finance and etc for lead-time checking & goods tracking. Coordinate with finance department on payment, receivables, overdue and relevant activities.
3. Handle customer’s service, customer complaints & satisfactory survey, works closely with QC department and customers, and keep sales informed.
4. Check COPA accurately & quickly from sales manager and prepare COPA for bidding & contract. Lead bidding documents preparation and provide the bidding support to sales, and work with sales manager for contracts preparation.
5. Handle inquires & requirements from sales timely, and provide sales team assistance, including daily requirements from superiors quickly
6. Manage the sample and presents of sales department.
7. Maintain and record related documents completely & clearly
Requirements;
1. Solid understanding of sales transaction in SAP sales delivery module
2. Good English communication skills (verbal & written)
3. College degree or above
4. Can work under pressure, overtime requested sometimes
举报
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*该职位跟外服Fesco签一年合同，介意勿投.
Job Responsibility;
1. Handle sales orders timely & accurately, including check delivery date, payment terms, order input in both RFS Shanghai, Trignac and Hannover system, provide order confirmation to customer, delivery arrangement, ICO PO releasing, track order status, follow project and keep Sales informed, mail invoices to customers, etc.
2. Coordinate internal departments such as production, logistics, finance and etc for lead-time checking & goods tracking. Coordinate with finance department on payment, receivables, overdue and relevant activities.
3. Handle customer’s service, customer complaints & satisfactory survey, works closely with QC department and customers, and keep sales informed.
4. Check COPA accurately & quickly from sales manager and prepare COPA for bidding & contract. Lead bidding documents preparation and provide the bidding support to sales, and work with sales manager for contracts preparation.
5. Handle inquires & requirements from sales timely, and provide sales team assistance, including daily requirements from superiors quickly
6. Manage the sample and presents of sales department.
7. Maintain and record related documents completely & clearly
Requirements;
1. Solid understanding of sales transaction in SAP sales delivery module
2. Good English communication skills (verbal & written)
3. College degree or above
4. Can work under pressure, overtime requested sometimes
职能类别： 客服专员/助理 销售行政专员/助理
公司介绍
安弗施无线射频系统(上海)有限公司诚聘