Customer Service Specialist(Temp for 1 year)
特诺尔爱佩斯(苏州)高新塑料有限公司
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:石油/化工/矿产/地质
职位信息
- 发布日期:2016-12-20
- 工作地点:上海-浦东新区
- 招聘人数:1人
- 工作经验:3-4年经验
- 学历要求:大专
- 语言要求:英语 熟练
- 职位月薪:4500-5999/月
- 职位类别:客服专员/助理
职位描述
职位描述:
- Enter and manage customer orders in in-house system
- Coordinate with planners and customers on a daily basis for schedules and shipments
- Require to plan for customer’s orders based on customer’s request dates
- Identify customer needs, resolve immediate issues or highlight it to a higher level of authority
- Coordinates and communicates customer requirements with other personnel within the department as well as with other departments to ensure customer’s requirements are met in a timely manner
- Achieve ease of doing business by knowing the factory well and respond to customers promptly to drive for service excellence
- Need to have basic knowledge of incoterms for sea shipment and air shipment
Requirements
- Diploma or equivalent in Business / Supply Chain Management / International Trade or related areas.
- 3 years of relevant experience in customer service/ order fulfillment in manufacturing environment.
- Ability to communicate cross culturally and cross functionally
- Able to work in a dynamic and fast paced environment
- A good team player with excellent organization and coordination skills.
- Strong spoken/ written communication skills in both Mandarin and English.
- Computer skills specifically in Microsoft Office and literacy with the Internet, and better prefer if have SAP experience.
本岗位是短期岗位,有意者请慎投!在校生有意向实习的也可考虑。
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- Enter and manage customer orders in in-house system
- Coordinate with planners and customers on a daily basis for schedules and shipments
- Require to plan for customer’s orders based on customer’s request dates
- Identify customer needs, resolve immediate issues or highlight it to a higher level of authority
- Coordinates and communicates customer requirements with other personnel within the department as well as with other departments to ensure customer’s requirements are met in a timely manner
- Achieve ease of doing business by knowing the factory well and respond to customers promptly to drive for service excellence
- Need to have basic knowledge of incoterms for sea shipment and air shipment
Requirements
- Diploma or equivalent in Business / Supply Chain Management / International Trade or related areas.
- 3 years of relevant experience in customer service/ order fulfillment in manufacturing environment.
- Ability to communicate cross culturally and cross functionally
- Able to work in a dynamic and fast paced environment
- A good team player with excellent organization and coordination skills.
- Strong spoken/ written communication skills in both Mandarin and English.
- Computer skills specifically in Microsoft Office and literacy with the Internet, and better prefer if have SAP experience.
本岗位是短期岗位,有意者请慎投!在校生有意向实习的也可考虑。
职能类别: 客服专员/助理
公司介绍
特诺尔爱佩斯(苏州)高新塑料有限公司是特诺尔爱佩斯公司的全资子公司。特诺尔爱佩斯公司成立于1924年总部设于美国的Pawtucket。公司主要是开发、生产和销售复合材料、工程塑料及相关产品。
公司致力于创造一个良好的工作环境,以激发员工贡献、发展自身的潜力。公司与个人的良好结合将使我们公司在各个方面持续发展。
我们十分欢迎优秀人士加入公司发展的队伍中。对以下职位有意向者,请附上您的完整简历,其中包括教育、工作经历及有效电话,发邮件至以下联系地址中:
dli@teknorapex.com.
特诺尔爱佩斯(苏州)高新塑料有限公司
网址:www.teknorapex.com
公司致力于创造一个良好的工作环境,以激发员工贡献、发展自身的潜力。公司与个人的良好结合将使我们公司在各个方面持续发展。
我们十分欢迎优秀人士加入公司发展的队伍中。对以下职位有意向者,请附上您的完整简历,其中包括教育、工作经历及有效电话,发邮件至以下联系地址中:
dli@teknorapex.com.
特诺尔爱佩斯(苏州)高新塑料有限公司
网址:www.teknorapex.com
联系方式
- Email:dli@teknorapex.com
- 公司地址:上班地址:陆家嘴金融服务广场大厦