(ID34390)Customer Service Manager, Operations(职位编号：34390)
上海任仕达人才服务有限公司
- 公司规模：150-500人
- 公司性质：外资(欧美)
- 公司行业：专业服务(咨询、人力资源、财会)
职位信息
- 发布日期：2015-07-21
- 工作地点：深圳
- 招聘人数：1
- 工作经验：10年以上
- 学历要求：本科
- 职位类别：高级客户经理/客户经理
职位描述
Responsibility:
Provide quality and courteous banking services to customers including but not limited to processing clearing of inward and outward items, obtaining and verifying relevant documents, opening and closing accounts, safekeeping of transaction records, and cash sorting
Ensure prompt settlements and receipt of proceeds for all treasury transactions
Ensure Front Office, Trade Finance, and Treasury Back Office Departments maintain proper keeping and filing of transaction records & supporting documents
Assist in the review of operating manuals and liaise with customers, relevant regulatory bodies, and other stakeholders
Ensure documents and processes are strictly compliant with internal and external rules and regulations
work closely with peer departments and generate periodic reports to management
actively engage with internal and external customers with a view to better understand their further banking needs in addition to providing quality services
Qualifications:
A post-secondary graduate or above in Business, Finance, Accounting or other related disciplines with experience in banking industry
With at least 10 years related experience and 5 years management experience
Good knowledge of regulatory requirements related to banking industry is an advantage
Strong in problem solving, team management, interpersonal, and communication skills
Performance driven and detail-oriented
Able to work independently and under pressure
With good command in written and spoken English. Mandarin speaker is an advantage
With good knowledge and skills in Microsoft Office
Provide quality and courteous banking services to customers including but not limited to processing clearing of inward and outward items, obtaining and verifying relevant documents, opening and closing accounts, safekeeping of transaction records, and cash sorting
Ensure prompt settlements and receipt of proceeds for all treasury transactions
Ensure Front Office, Trade Finance, and Treasury Back Office Departments maintain proper keeping and filing of transaction records & supporting documents
Assist in the review of operating manuals and liaise with customers, relevant regulatory bodies, and other stakeholders
Ensure documents and processes are strictly compliant with internal and external rules and regulations
work closely with peer departments and generate periodic reports to management
actively engage with internal and external customers with a view to better understand their further banking needs in addition to providing quality services
Qualifications:
A post-secondary graduate or above in Business, Finance, Accounting or other related disciplines with experience in banking industry
With at least 10 years related experience and 5 years management experience
Good knowledge of regulatory requirements related to banking industry is an advantage
Strong in problem solving, team management, interpersonal, and communication skills
Performance driven and detail-oriented
Able to work independently and under pressure
With good command in written and spoken English. Mandarin speaker is an advantage
With good knowledge and skills in Microsoft Office
公司介绍
www.randstad.cn
联系方式
- 公司地址：梅园路77号
- 邮政编码：200070