Service Manager
苏州爱恩机械有限公司
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:机械/设备/重工
职位信息
- 发布日期:2012-08-09
- 工作地点:苏州
- 招聘人数:1
- 工作经验:八年以上
- 学历要求:本科
- 语言要求:英语精通
- 职位类别:售前/售后技术支持经理
职位描述
Responsibilities:
Oversee all customer support activities including:
Sales, quoting, and order handling of spare parts, field services, repairs, and rebuilds
Execution of rebuilds and repairs, both at the customer's plant as well as in house
New machine installation and start up
Field consultation and troubleshooting
Operator and maintenance training
Achieve sales targets
Resolve customer service related issues
Partner with other department managers to establish strategic plans and objectives
Develop and administer budgets, schedules and performance requirements for the team
Minimum Required Qualifications & Capabilities:
Degree in Mechanical Engineering or equivalent
At least 5 years experience with large and mechanically-complex industrial equipment
3 years of management experience
Excellent analytical ability
Strong organizational skills
Excellent interpersonal and communication skills and ability to lead service team and interact with customers.
Good grasp of Chinese culture
Good written and spoken English language skill
Good written and spoken Mandarin language skill
Good basic computer skills, and knowledge of Microsoft Office products
Preferred Qualifications & Capabilities:
Work experience in Western manufacturing company
Work experience in a customer service function
Work experience in China
Oversee all customer support activities including:
Sales, quoting, and order handling of spare parts, field services, repairs, and rebuilds
Execution of rebuilds and repairs, both at the customer's plant as well as in house
New machine installation and start up
Field consultation and troubleshooting
Operator and maintenance training
Achieve sales targets
Resolve customer service related issues
Partner with other department managers to establish strategic plans and objectives
Develop and administer budgets, schedules and performance requirements for the team
Minimum Required Qualifications & Capabilities:
Degree in Mechanical Engineering or equivalent
At least 5 years experience with large and mechanically-complex industrial equipment
3 years of management experience
Excellent analytical ability
Strong organizational skills
Excellent interpersonal and communication skills and ability to lead service team and interact with customers.
Good grasp of Chinese culture
Good written and spoken English language skill
Good written and spoken Mandarin language skill
Good basic computer skills, and knowledge of Microsoft Office products
Preferred Qualifications & Capabilities:
Work experience in Western manufacturing company
Work experience in a customer service function
Work experience in China
公司介绍
NM Group Technologies (Suzhou).,Ltd is a subsidiary of National Machinery.For over 130 years, National Machinery has been a world leader in the metal forming industry. Our history of innovative machinery design, for example,includes a significant evolution in technology form the bolt cutters of the early 1900s to the advent of multistation cold forming in the 1960s to the 1960s to the revolutionary quick-change FORMAX formers of the 1990s and today.
Today's National commits its tradition of innovation and quality to helping customers achieve a competitive advantage in an ever challenging global marketplace. NM Group technoloies built in September 2006.We treat each staff as a member of NM Group family,we encourage each staff to work in NM Group for long term.
本公司拒绝来电来访,所有应聘人员请在应聘资料上注明应聘职务、期望月薪、可报到日期。
乘车路线参考:
(1)从火车站出发,可以乘游3路,到苏州科技学院(何山路大润发附件)下,转乘328路到嵩山路珠江路西下即到。
(2)从火车站或汽车北站出发,可以乘406路,324路到今日家园(何山路大润发)下,转乘328路到嵩山路珠江路西下即到。
(3)从汽车南站出发,可以乘308路,到今日家园(何山路大润发)下,转乘328路到嵩山路珠江路西下即到。
(4)从绿宝广场乘443路到嵩山路珠江路西下即到。
(5)也可乘319路到珠江路嵩山路南下即到。
(6)从汽车北站或火车站出发,乘6路到康佳花园北下,乘坐出租车(起步价)即到。
附:
443路:金市首末站、秦岭路、金通路、中心路、东唐路、华金路、建林路、鸿禧路、联港路、嵩山路、长江路、马运路、塔园路、邓蔚路、绿宝广场首末站;
328路:晋源桥首末站、晋源路、滨河路、何山路、长江路、嵩山路、金枫路、312国道、兴贤路、浒杨路、青花路、青花路首末站;
319路:解放西路换乘枢纽站、解放西路、桐泾路、劳动路、竹园路、珠江路、新亭路、星丰路、鸿禧路、建林路、华金路、东唐路、华通路、中心路、金通路、金通路停车场
6路:津梁街首末站、津梁街、金塔路、会心街、西洲路、星湖街、旺墩路、万盛街、沈浒路、玲珑街、苏虹中路、苏虹西路、苏嘉杭高速分流线、新苏路、北环路、东汇支路、西汇路、北环路、马运路、金枫路、华山路、合利路、马涧路、马涧小区首末站
308路:马涧小区首末站、马涧路、湘江路、何山路、滨河路、狮山路、三香路、道前街、人民路、南环路、迎春路、白云街、枫津路、公交一路新村首末站
游3路:火车站西首末站、北环路、桐泾北路、西园路、西环路、何山路、滨河路、狮山路、长江路、玉山路、珠江路、渔洋街、金枫路、金山路、金山路首末站
406路:袁家浜首末站、汾湖路、苏福路、长江路、竹园路、塔园路、何山路、何山桥、西环路、枫桥路、金门路、广济南路、爱河桥路、景德路、人民路、平门桥、北环路、火车站西首末站
Today's National commits its tradition of innovation and quality to helping customers achieve a competitive advantage in an ever challenging global marketplace. NM Group technoloies built in September 2006.We treat each staff as a member of NM Group family,we encourage each staff to work in NM Group for long term.
本公司拒绝来电来访,所有应聘人员请在应聘资料上注明应聘职务、期望月薪、可报到日期。
乘车路线参考:
(1)从火车站出发,可以乘游3路,到苏州科技学院(何山路大润发附件)下,转乘328路到嵩山路珠江路西下即到。
(2)从火车站或汽车北站出发,可以乘406路,324路到今日家园(何山路大润发)下,转乘328路到嵩山路珠江路西下即到。
(3)从汽车南站出发,可以乘308路,到今日家园(何山路大润发)下,转乘328路到嵩山路珠江路西下即到。
(4)从绿宝广场乘443路到嵩山路珠江路西下即到。
(5)也可乘319路到珠江路嵩山路南下即到。
(6)从汽车北站或火车站出发,乘6路到康佳花园北下,乘坐出租车(起步价)即到。
附:
443路:金市首末站、秦岭路、金通路、中心路、东唐路、华金路、建林路、鸿禧路、联港路、嵩山路、长江路、马运路、塔园路、邓蔚路、绿宝广场首末站;
328路:晋源桥首末站、晋源路、滨河路、何山路、长江路、嵩山路、金枫路、312国道、兴贤路、浒杨路、青花路、青花路首末站;
319路:解放西路换乘枢纽站、解放西路、桐泾路、劳动路、竹园路、珠江路、新亭路、星丰路、鸿禧路、建林路、华金路、东唐路、华通路、中心路、金通路、金通路停车场
6路:津梁街首末站、津梁街、金塔路、会心街、西洲路、星湖街、旺墩路、万盛街、沈浒路、玲珑街、苏虹中路、苏虹西路、苏嘉杭高速分流线、新苏路、北环路、东汇支路、西汇路、北环路、马运路、金枫路、华山路、合利路、马涧路、马涧小区首末站
308路:马涧小区首末站、马涧路、湘江路、何山路、滨河路、狮山路、三香路、道前街、人民路、南环路、迎春路、白云街、枫津路、公交一路新村首末站
游3路:火车站西首末站、北环路、桐泾北路、西园路、西环路、何山路、滨河路、狮山路、长江路、玉山路、珠江路、渔洋街、金枫路、金山路、金山路首末站
406路:袁家浜首末站、汾湖路、苏福路、长江路、竹园路、塔园路、何山路、何山桥、西环路、枫桥路、金门路、广济南路、爱河桥路、景德路、人民路、平门桥、北环路、火车站西首末站
联系方式
- 公司地址:上班地址:苏州高新区嵩山路56号 56 Songshan Road, 21500 Suzhou New District, China