Customer Service Specialist
安弗施无线射频系统（上海）有限公司
- 公司性质：外资(欧美)
- 公司行业：通信/电信/网络设备
职位信息
- 发布日期：2015-03-12
- 工作地点：上海-松江区
- 招聘人数：1
- 工作经验：2年
- 学历要求：本科
- 语言要求：英语熟练
- 职位月薪：面议
- 职位类别：客服专员/助理(非技术)
职位描述
Responsibilities:
1. Customer order handling in SAP, including checking price, payment term, delivery date, order input in RFS Shanghai, Trignac and Hannover system, providing order confirmation to customer, arranging delivery, third party PO releasing, tracking order status, following project and keeping Sales informed, mailing invoices to customer, etc;
2. Maintain customer database in SAP;
3. Co-ordinate with Operation Dept., QA Dept., Finance Dept.,etc;
4. Handle customer inquiry, customer complaint and satisfactory survey;
5. Maintain and record sales related documents;
6. Project support and sample order handling;
7. Other tasks assigned by the Manager.
Minimum Position Requirements
Bachelor degree or above
At least 2 years similar work experiences
High responsibility
Be positive and active
Team work spirit
Good English skill both in written and oral
Advanced knowledge in SAP system and Office software
Excellent communication skill
Good interpersonal ability
1. Customer order handling in SAP, including checking price, payment term, delivery date, order input in RFS Shanghai, Trignac and Hannover system, providing order confirmation to customer, arranging delivery, third party PO releasing, tracking order status, following project and keeping Sales informed, mailing invoices to customer, etc;
2. Maintain customer database in SAP;
3. Co-ordinate with Operation Dept., QA Dept., Finance Dept.,etc;
4. Handle customer inquiry, customer complaint and satisfactory survey;
5. Maintain and record sales related documents;
6. Project support and sample order handling;
7. Other tasks assigned by the Manager.
Minimum Position Requirements
Bachelor degree or above
At least 2 years similar work experiences
High responsibility
Be positive and active
Team work spirit
Good English skill both in written and oral
Advanced knowledge in SAP system and Office software
Excellent communication skill
Good interpersonal ability
公司介绍
安弗施无线射频系统(上海)有限公司诚聘