Customer quality (Assistant manager)
新盛力科技(苏州工业园区)有限公司
- 公司规模:500-1000人
- 公司性质:合资(非欧美)
- 公司行业:电子技术/半导体/集成电路
职位信息
- 发布日期:2012-08-06
- 工作地点:苏州
- 招聘人数:1
- 工作经验:八年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:售前/售后技术支持经理
职位描述
Customer quality (Assistant manager)
Job Requirement
1. 8 years working experience on electrical manufacturing or relative manufacturing;3-5years experience on customer quality management
2. Bachelor in Engineering and Electrical background
3. Familiar with industrial technical specification knowledge required with exposure on manufacturing engineering, quality engineering, product engineering and design engineering
4. Must be familiar on the different methodologies in problem solving/Root Cause Analysis (5 Why, 7 steps, DMAIC, 8D,SPC). Six Sigma experience is preferred
5. Customer complaint solving and 8D report
6. RMA failure analysis tooling and FA report
7. Be willing to travel and get good relationship with customer
8. Good communication in English (verbal and writing) and mandarin
9. Excellent on office tooling(EXCEL,PPT,etc)
10. Good team player and good interpersonal, communication and negotiation skills.
11. Familiar with quality systems standards ISO9001, ISO14000, with certification of internal auditor (ISO9000) is preferred.
Job Responsibility
1. Lead RMA team to deal with RMA failure.
2. Work with internal quality team to do continuous improvement on product quality to customer expectation.
3. Define and manage internal procedures to make sure quality improvement under defined procedures.
4. To work closely with RD,PE and relevant function to ensure product quality to minimize any customer complaints.
5. Lead weekly/monthly/quarterly quality review meeting with customer and timely update to customer the actions status.
6. Feedback customer feedback and lead the implementation on production line for customer requirements.
7. Define the inspection technical spec and criteria to meet customer requirements.
8. Lead customer audit and actions follow up.
9. Other tasks be assigned by management
公司介绍
新盛力科技(苏州工业园区)有限公司是一家拥有国际化管理的台湾上市企业, 成立于2004年11月。现有员工人数达1,300人。
新盛力是电子界的领军公司, 提供客制化产品从设汁, 生产到售后服务的全方面解决方案。公司所生产的产品广泛运用于笔记型电脑,卫星通讯,手机,PDA及各类影音设备中,并与国内外多家知名公司配合。 公司以完善的管理制度和出色的营运业绩,树立了良好的企业形象。
因公司业务发展,现诚邀各界有能人士加入新盛力,共同开拓事业新版图。
公司本着以人为本的方针,为所属员工提供良好的福利与完善的社会保障,欢迎有识之士踊跃加盟