苏州 [切换城市] 苏州招聘苏州客服及技术支持招聘苏州客服专员/助理(非技术)招聘

Customer Service Representative

洁定贸易(上海)有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:医疗设备/器械

职位信息

  • 发布日期:2015-02-05
  • 工作地点:重庆
  • 招聘人数:1
  • 工作经验:2年
  • 学历要求:大专
  • 语言要求:英语良好
  • 职位月薪:面议
  • 职位类别:客服专员/助理(非技术)  

职位描述

Job objective

The position has an overall responsibility for providing supports for sales/service team. This position is also responsible for daily administration and office management.

Key responsibilities:

1. Service coordination

2. Spare parts stock control and stock take

3. Reconcile engineer worksheet and timesheet

4. Book service engineer expense to work order

5. Take customer service line phone call

6. Make quotation for spare parts, consumables and accessories

7. Manage account receivable for all service related invoices

8. Organize invoice for all service related order

9. Service contract management

10. Update CRM system

11. Assist with preparing tender document for sales team

12. Sales supports and making activities, such as brochures, exhibitions, etc.

13. Process order for equipment sales

14. Manage project folder

15. Pipeline management in CRM system

16. Fill in customer complaint form

17. Daily administrative work/daily office management work

18. Other works required by the manager

Qualification

- College Diploma

- 2+ working experiences in an assistant role, preferably with MNC company experiences

- Good at WORD, EXCEL and PPT

- Conscientious, responsible and initiative

- Easy-going, good communicative skill.

- Fluent in Mandarin and English

公司介绍

洁定集团是总部位于瑞典的上市集团公司,洁定感染控制业务(GETINGE)是其三大业务领域之一。 洁定感染控制业务由卫生保健和生命科学两部分组成。 加上延伸护理业务(ARJO HUNTLEIGH)和医疗器械业务(MAQUET),洁定集团公司关注最先进的医疗技术。 截至2009年底,洁定集团销售总额达到230亿瑞典克郎,共有约12100名员工,其中中国大陆大约有600名员工。

在全球卫生保健和生命科学领域内,洁定感染控制业务处于消毒器和灭菌器供应商的领先地位。 自100多年前成立至今,洁定感染控制业务制作成为了消毒灭菌领域改革创新和科技进步的象征。 洁定感染控制业务分为三大客户部门。

- 卫生保健
- 药物/医疗器械
- 调研

洁定感染控制业务机构遍布全球,在六大洲有29个子公司、230多个经销商和代表洁定感染控制的销售、服务合作公司。


Getinge Infection Control (GETINGE) is one of the three business areas within GETINGE AB, a publicly-listed, Swedish-based group of companies. The Getinge Infection Control business area consists of two divisions: Healthcare and Life Sciences. Together with the two other business areas, Extended Care (ARJOHUNTLEIGH) and Medical Systems (MAQUET), the entire GETINGE group of companies focuses on state-of-the-art medical technology. For the fiscal year 2009, the GETINGE Group posted sales revenues of 23 billion SEK with a workforce of approximately 12,100 employees with approximately 400 of these employees in Mainland China.

Worldwide, Getinge Infection Control ranks among the leading providers of disinfectors and sterilizers within the healthcare and life sciences segments. Since its foundation more than 100 years ago, Getinge Infection Control has stood for innovation and technological progress in the field of disinfection and sterilization. Getinge Infection Control has three customer segments:

- Healthcare
- Pharmaceutical/Medical device
- Research

The Getinge Infection Control organization is to be found all over the world, with 29 subsidiaries on six continents and over 230 distributors and partner companies in sales and service representing Getinge Infection Control.

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