苏州招聘

POSITION TITLE: Sales Representative
REPORTS TO: Regional Sales Manager - Asia
DEPT: Consumer Goods

OVERALL PURPOSE:
Under direction of the Regional Sales Manager - Asia, performs field and phone sales of the full product line (Heat Transfer Labels (HTL), Hot Stamp Foils (HSF), Thermal Transfer Ribbons (TTR) and BAL produced labels) to meet annual sales targets. This position supports both Consumer Goods and Industrial Sales. Provides support to customer service and field sales including handling customer complaints, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Travels regularly to sell the full product line selected and prospective customers’ purchasing departments and related plant personnel and key decision makers. Occasionally introduces new products. Meets 100% of Plan annually.
2. Introduces new sales concepts and solutions to customers, handles most technical application questions/issues and provides an analytic and strategic approach to solving customer problems and presenting ITWSBI technical solutions (multiple options with pros and cons) that relate to the sales as well as inventory, lead times, pricing, delivery, and payment terms. Regularly handles basic technical support for process, substrate, application related questions during product qualification and after sales for non-compliance issues. Refers advanced problems to technical support or R&D.
3. Develops and qualifies sales leads per customer buying cycles, role of business contact in process, prioritize leads, etc. Determines customer needs, promote ITWSBI products, identifies features and benefits and closes sales. Influences and recommends product selection using 80/20 toolbox, pricing strategies, product line simplification. Prioritizes leads accordingly. Develops new leads in territory based on industry trends, relationship building, industry expertise, and strategic analysis. Follows all sales and company policies.
4. Accurately and completely prepares proposals (which includes multiple variables that base pricing on lead times, volume bases, blanket orders, payment terms), quotes and related documentation.
5. Responsible for developing positive business relationships with existing customers. Communicate regularly with purchasing departments or related staff for sales approvals. Works under some regular supervision and instructions from their manager. Relays key customer comments and market trends to their manager, and/or other departments as necessary. Works closely with customer service, handles customer complaints, and seeks guidance from manager or account managers on customer negotiations. Independently handles policy and list pricing issues.
6. Demonstrate strong customer focus, listening skills, and competency with customers, in person or by phone.
7. Manages assigned territory by preparing Sales Pipeline information and data, territory forecasts, customer analysis blue sheets, preparing weekly detailed contact reports, utilizing contact management software, regularly calling all accounts, proper documentation of quotes and data entry in sales system, and other business reports.
8. Travels regularly in the assigned territory to interface with customers to analyze their individual requirements and to present new opportunities. Determines customer requirements for inventory, lead-times, and production capabilities. Develops and maintains relationships with purchasing, operations and other decision makers at existing and prospective customers.
9. Attend trades shows and training seminars as required by supervisor.
10. Meets internal goals of sales expense budgets, travel and other departmental spending.
11. Performs other duties as assigned
12. Provide support to Marketing Department in development of local languages sales literatures, brochures and other marketing material

Other Duties:
1. Must be able to speak English to communicate to Management Team.
2. Provide effective communications between Technical, Operations, Sales, and Customer Service with respect to sales issues.
3. Follows all company policies, procedures and safety directions.

BACKGROUND:
1. Bachelor’s Degree in Chemistry, Chemical Engineering, or related business discipline such as Marketing, or equivalent experience is required.
2. Two to five years successful related industrial technical sales experience is required with focus on printing/graphic arts, and/or chemistry related to coatings (heat transfer process) or laminates (paper, vinyl or foils).
3. Sales experience would include demonstrated success in meeting sales targets, assessing customer needs, preparing quotes, understanding and interpretation of technical applications and problem solving, and regular territory travel.
4. Excellent communications skills in both a written and oral format with MS Office, presentation software and contact management software expertise.
5. Ability to work independently and as part of a team.