苏州招聘

Position Title: Network Engineer/Tech

Location: Various

Reports to: Regional Network Engineering/Technical Lead

IT Unit: Infrastructure Services & Transition Management



Summary of Position:
The Network Engineer/Techrole is to work with the suppliers, end users, and Delphi IT leaders to propose process solutions within IT Infrastructure Services based on an understanding and anticipation of business requirements and opportunities, to meet Delphi’s short term and long term requirements. This role will support all activities related to LAN Network Infrastructure at designated sites within the Region.

This includes gathering and analyzing data in support of business cases, proposed projects/improvements, service level changes, and Manage Supplier services.

Additionally this positionprovides operational tasks to support end user services and internal IT Infrastructure management tools. This position monitors utilization andadvises on opportunities for efficient operation.

The primary scope of responsibility is Technical and focused primarily the assigned Region 7X24. This is an on-call position and will require travel to Delphi Sites globally as required to provide hands on support. In addition other global regions will be supported during regular in-region business hours.

This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments.

In support of the Delphi Enterprise Operating System, (Delphi EOS) this position will have a series of actions and outcomes required to achieve the divisions’ or enterprise desired capability level. Making the Delphi EOS the IT systems and service capability framework will ensure that our clients’ business objectives are achieved and accomplished in a manner that is both predictable and measurable. To match the ongoing business needs of our clients and achieve a higher degree of client intimacy, this position will support the establishment and execution of a performance management capability that delivers the right level of IT and client collaboration to solve performance outages and deliver required business capabilities.

TheNetwork Engineer/Tech reports directly toa Manager within the Infrastructure Services & Transition Managementorganization.
Responsibilities:
Primary responsibilities of this position are related to the actual hands-on delivery of operation support/monitoring. This position technical and also provides administration of tools used by IT to manage IT internal and supplier services. The individual who fills this role is responsible for managing actions, outcomes and results. The activities that this individual will oversee include:


? Support key activities in the Infrastructure Services areas in addition to LAN Services, this includes WAN, VOIP, Lync, Video Conferencing, Application optimization tools.
? Analyze business-requirements, costs and processes related to infrastructure projects and change requests.
? Document / modify and create Global business process proposals.
? Act as Subject Matter Expert of LAN technologies and IT management tools.
? Provide day to day Management of Outsource LAN Infrastructure Projects.
? Facilitate in training end users on new processes.
? Supporting design sessions in prototyping new systems for the purpose of enhancingprocesses, operations, and information process flow.
? Facilitating the preparation and delivery of reports, recommendations, or alternatives that address existing and potential trouble areas in pertinent operating systems across the organization as identified by proposals.
? Collaborating in the planning, design, development, and deployment of new IT Service offerings.
? Performing cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.


Candidate Qualifications:
The successful candidate for this position will have the following experiences and expertise:

? Installation / Setup / Configuration / Troubleshooting of LAN Equipment
? Ability to engineer local solutions based on site requests.
? WAN accelerators support Riverbed Platform Certification
? WAN Deployments – Route Distribution over MPLS Network / Route Maps / Filtering / Traffic Prioritization
? Strong experience in routing, switching, wireless, load balancers, and Cisco Platform Certification.
? Networking Protocols
? MPLS – Multiprotocol Label Switching
? STP – Spanning Tree Protocol
? IEEE802.3 – Ethernet Frame Data Format
? Packet Capturing / Analysis – WireShark / TCPdump, OpNET, etc.
? Network Security – Cisco VPN Firewalls / NAT / IPSEC / Access Lists
? Daily operational support of switching and routing infrastructure of the Global Network. Hands on setup of network devices onsite.
? Deployment and troubleshooting IP wired and wireless network connectivity issues
? Wireless network administration (NAC,ISE), reporting and site surveys
? Assignment and configuration of switch ports, IP addresses and other network resources
? Ensure timely trouble ticket resolution for end user issues.
? Support for network deployment and maintenance projects.
? Coordinate with equipment makers and service providers on issues
? Monitor network stability and performance - ensuring 24x7 operations and resolving service impacts as they occur.
? Participation in 24x7 on-call rotation willing to work weekends and shifts outside of normal business hours.
? Willing to travel to support field issues at other sites.
? Pro-active, quick learner who is interested in learning new technologies
? Attention to detail and accuracy
? Network documentation authoring.
? Extensive experience in the main functional business domains.
? Proven experience in business analytics.
? Ability to create constructive relationships, influence, and communicate at all levels (to project team, IT management, and non-technical staff).
? Excellent interpersonal and consultative skills.
? Ability to present ideas in user-friendly language.
? Proven ability to prioritize and execute tasks in a high-pressure environment.
? Promoting a team-oriented, collaborative environment.
? Hands-on experience with business requirements gathering/analysis.
? Strong understanding of information processing principles and practices.
? Proven project planning and management experience.
? Understanding of change management and testing requirements, techniques, and tools.
? Proven customer facing experience and technical project management
? Knowledge of Enterprise Change Management Process and Tools – ITIL certification preferred


Educational/Certification Requirements:

? Bachelor’s degree in a related field - Computer Science or Computer Information Systems preferred
? 1 - 3 years of relevant work experience in Information Technology with an emphasis on Networking
? One (1) or more years of experience with an enterprise-class network (Required)
? One (1) or more years of experience maintaining and configuring routers and switches (Required)
? Minimum of one (1) year experience in implementing or supporting wireless, switched, and router technologies.
? Must possess Experience and Certification with Riverbed WAN Acceleration.
? Must possess 1 or more of the following Cisco certifications (current or expired) preferred:
o CCNA Cisco Certified Network Associate
o CCNP Cisco Certified Network Professional
o CCIE Cisco Certified Internetwork Expert - Preferred

6-12 Month Deliverables:

? Full Inventory/Analysis of all sites. Includes state/condition of all equipment.
? Fully updated CMDM for all sites responsible within the assigned region in the Service Now system.
? Maintain IT management tools.
? Develop functional requirements of designs necessary for project planning.
? Provide Financial and OLA Metric based analysis to support decisions on Supplier services.
? Train supplier and team members on Tools and systems.
? Support the contracting of LAN Projects in region to outside Suppliers.
? Support project solution reviews during Initiation and Planning Gates





Success attributes are the factors that bring education, experience and professional capabilities together. They are the key to the mutual success of the company and the employee. It is through the interview process that we will search and identify these select attributes. Please do not share this section with the candidates. We prefer to seek them as a natural extension of the candidate’s experiences.

Success Attributes:

Managing to Vision and Purpose: Communicates a compelling and inspired vision of direction and purpose that is sharable by everyone. With the shared vision at top of mind, relishes the challenges of the journey, seizing opportunities and drives for results and benefits.

Dealing with Ambiguity: Can effectively cope with change and execute with minimal definition. Has ability to create initial draft recommendations with incomplete requirements and facilitate further definition and modification in an interactive forum. Can comfortably handle uncertainty and does not have to complete incremental definition items prior to moving on.

Creativity:Comes up with new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Intellectual Horsepower: Is bright and intelligent; using an understanding of business units deals with concepts and complexity comfortably; described as intellectually sharp, capable, and agile.

Functional / Technical Skills: Possesses, refreshes, and maintains the highest level of information technology knowledge to ensure the optimum technical solutions for Delphi – for today and tomorrow. Translates this knowledge into technical plans that define responsive products and services to support the business operations. Can be relied upon for timely, quality decisions.

Written and Verbal Communication Skills: Is effective in a variety of formal presentation settings: one on one, small and large groups. Is effective in communicating technical strategies; both inside and outside the organization. Can change tactics midstream when facilitation or presentation approach isn’t working. Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect. Can document strategies and decisions with clarity.

Managerial Courage: An expert change leader that can cope well with change, shifting gears comfortably. Can decide and act without the total pictures and limited direction for supervisor. Provides current, direct, complete and ‘actionable’ positive and corrective feedback to others. Comfortable around higher management, able to present a new approach, model, initiative or process. Can present without undue tension and understands how senior managers think and work. Can craft approaches likely to be seen as appropriate and positive.Prudently takes a stand on an unpopular topic.

CDP是薪得付信息技术（上海）有限公司下属全资公司【上海才烁人才信息咨询有限公司】，是大中国区首家HR 外包服务供应商，现在更被客户认可为亚太区最领先的HR服务机构。“领先”不仅仅指CDP依托创新高科技的HR外包解决方案，还包括了CDP在市场上所引领的趋势——在服务产品和研发上完全的投入和承诺。

我们为客户提供的是基于高科技和世界先进HR管理平台的“一站式”外包服务、HR按需服务和HR共享服务。CDP的“一站式”外包、HR按需服务和共享服务，可以帮助来自各行各业的公司更好地进行HR管理并优化管理流程。

 
CDP核心价值观

我们始终以客户的需求为导向，依托创新产品和服务，通过高效的团队执行力，追求卓越的致胜精神。

C－Customer 客户
以客户价值为导向

I－Innovation 创新
勇于创新的企业家精神

E－Execution 执行力
高效执行力和团队精神

以上三点构成了 CDP 的公司理念和业务实践的指导原则。作为专业人力资源整体服务提供商， CDP 对业务深厚的积累和理解，将保证我们最有效地利用资源，为您提供最高品质的服务。 CDP 向客户承诺，我们的最终任务是帮助我们的客户实现企业价值和企业愿景。
   

CDP拥有一支实力雄厚的顾问、操作员团队。我们拥有人力资源最佳实践，并一贯地为客户提供高质量的HR外包服务。截止到2012年末，CDP正在为为35个行业的450,000名员工提供了人力资源外包服务。目前，我们可在全国超过230个城市提供最专业的人力资源服务。

我们的服务团队和专业人员大多数拥有国内或国外顶尖服务公司或咨询公司背景，在人力资源服务行业拥有丰富的理论知识和实践经验，是服务外包、咨询及解决方案专家。三个层面的支持架构，清晰的事件追踪管理和询问应答程序，能确保最终的服务质量。CDP的所有服务流程，都通过了严格的审计，完全符合会计准则和公司行为准则的要求。遍布全国的支持服务和热线电话服务可升级成VIP服务——拥有特设的电话专线，减少客户转接和等待的时间。