苏州 [切换城市] 苏州招聘苏州客服及技术支持招聘苏州客服专员/助理(非技术)招聘

Customer Service Representative

福瑞盛航空机件(苏州)有限公司

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:机械/设备/重工

职位信息

  • 发布日期:2012-08-20
  • 工作地点:苏州
  • 招聘人数:1
  • 工作经验:三年以上
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位类别:客服专员/助理(非技术)  

职位描述

具体要求:

1, Bachelor degree in Engineering or Business;
2, 3-5 years sales management experience;
3, Familiar with modern management techniques and concept;
4, Strong Verbal and Written language skill,Good grasp of Microsoft office applications and Microsoft Outlook,Demonstrated project management skills;
5, Ability to work well across multiple business units in the U.S., China, and the U.K.


职位描述:

1, Must build and maintain positive customer relations. Must have the ability to deal with customers with tact in order to maintain a continuing harmonious relationship.
2, Communicate with customer, using telephone, e-mail, and/or fax. Report discrepancies to sales manager. Notifies Sales Manager if the customer fails to respond.
3, May research and respond to customer inquiries regarding status of order, investigate and resolve production, shipping and scheduling problems, informs customer of changes in product availability or deliver schedules.
4, Receives customer purchase order and reviews quote for accuracy to insure original quote meets purchase order requirements.
5, Enter, update, and revise any changes to customer order into enterprise system, i.e. name, address, contact, etc.
6, Communicate and coordinate any changes to customer order, such as “Push outs,” “Pull ins,” or order cancellations, with all involved departments.
7, Sorts and files correspondence.
8, Other duties as may be assigned.


公司介绍

福瑞盛航空机件(苏州)有限公司是福瑞盛集团在亚太地区的第一个独资企业。集团两个总部分别位于美国East.Hartford市以及英国Sheffield市。我们的主要产品为航空发动机制造用的环形无缝锻件。
公司于2004年7月注册成立于中国苏州工业园出口加工区B区,占地5万平方英尺,总投资金额6000万美元。为了满足市场与客户的需求,公司引进了最先进的设备和工艺技术,拥有一整套完善的无缝环形锻件生产线,包括切割,锻造,环轧,热处理以及机加工。
福瑞盛苏州公司的客户群已经涵盖世界上几乎所有的飞机发动机制造厂商,诸如霍尼韦尔、通用电气、普惠公司、罗罗、美国汉胜等。
福瑞盛苏州公司诚挚地欢迎各地英才的加盟,与我们一起发展和进步。!
Firth Rixson Aerospace Components (Suzhou) Co., Ltd. is Firth Rixson’s first facility in Asia Pacific, headquartered in East Hartford in the United States and Sheffield in Great Britain.Firth Rixson Suzhou’s primary products are rolled seamless rings for use in aircraft engines.
The plant was registered in Export Processing Zone B of the Suzhou Industrial Park in July 2004 with 50,000 square feet green field and investment of US$ 60 million. To meet customer demands, a state of the art seamless rolled ring cell has been installed, consisting of cutoff saws, forging, ring rolling, and heat treatment and machining equipment. Our major business scope almost covers the entire aerospace engine manufacturer in the world, including Honeywell, GE, Rolls Royce, Pratt & Whitney, Singapore Aerospace Manufacture, Hamilton Sundstrand.
We like to invite the people who have initiative, proactive attitude, organization skills, ability to work independently as required and be a teamplayer.

公司将为员工提供广阔的职业前景、良好的培训机会以及具有市场竞争性的薪酬福利。
具体福利如下:
13薪,
季度奖,
年假,
全薪病假,
年底4天双薪全勤奖,
中班津贴12元,夜班津贴30元,
员工生日券,
高温津贴(车间员工)等。
我们期待您的加盟!

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