全球500强知名美企诚聘IT helpdesk （沌口，有班车）
北京华恒永兴商贸有限公司
- 公司规模：150-500人
- 公司性质：民营公司
- 公司行业：贸易/进出口 计算机软件
职位信息
- 发布日期：2014-08-05
- 工作地点：武汉
- 招聘人数：1
- 工作经验：1年
- 学历要求：本科
- 职位月薪：面议
- 职位类别：Helpdesk 技术支持 技术支持/维护工程师
职位描述
工作职责Responsibility:
- Provide IT Documentation and coordination on daily office operation, Support IT related project implementation 提供IT相关的文档管理，协调日常的办公设备的维护，并协助完成IT项目的实施
- Planning IT resource volume and following up purchasing process 协助IT库存管理及完成此采购流程
- Assist computer users over the telephone. Receive, diagnose, and solve software and hardware problems by giving step-by-step instructions. In complicated cases, will suggest users bring the computer in or be on site to resolve the problem. 通过电话给出用户指引以协助用户解决各种软硬件问题。在不能通过电话解决的情况下，能在现场帮助用户解决问题。
- Helpdesk service, provide first level support for hardware and software problems. 技术支持，解决各类软件、硬件问题
Requirements:
- University degree in Information Technology 全日制大学本科毕业
- Broad knowledge of various IT software & hardware.对IT各种软硬件有广泛的认
- Excellent interpersonal (team oriented) communication skills. Warm heard, willing to help others to resolve any IT related problems.良好的人际沟通技巧，能积极主动去解决各种IT问题
- High degree of initiative, flexibility, mobility, personal motivation and independence
outstanding analytical skills. Organized approach to work. Maintain quality consciousness. Ability to handle stress and to work under time pressure. Willingness to work with on-call duty.良好的分析技巧，善于在工作中思考并找出正确方法去解决问题。能够适应在压力下完成工作
简历请发至：Joanchen@careerintlinc.com
- Provide IT Documentation and coordination on daily office operation, Support IT related project implementation 提供IT相关的文档管理，协调日常的办公设备的维护，并协助完成IT项目的实施
- Planning IT resource volume and following up purchasing process 协助IT库存管理及完成此采购流程
- Assist computer users over the telephone. Receive, diagnose, and solve software and hardware problems by giving step-by-step instructions. In complicated cases, will suggest users bring the computer in or be on site to resolve the problem. 通过电话给出用户指引以协助用户解决各种软硬件问题。在不能通过电话解决的情况下，能在现场帮助用户解决问题。
- Helpdesk service, provide first level support for hardware and software problems. 技术支持，解决各类软件、硬件问题
Requirements:
- University degree in Information Technology 全日制大学本科毕业
- Broad knowledge of various IT software & hardware.对IT各种软硬件有广泛的认
- Excellent interpersonal (team oriented) communication skills. Warm heard, willing to help others to resolve any IT related problems.良好的人际沟通技巧，能积极主动去解决各种IT问题
- High degree of initiative, flexibility, mobility, personal motivation and independence
outstanding analytical skills. Organized approach to work. Maintain quality consciousness. Ability to handle stress and to work under time pressure. Willingness to work with on-call duty.良好的分析技巧，善于在工作中思考并找出正确方法去解决问题。能够适应在压力下完成工作
简历请发至：Joanchen@careerintlinc.com
公司介绍
北京华恒永兴商贸有限公司
联系方式
- Email：clairezhang@careerintlinc.com