Canteen Supervisor 餐饮主管 - 郫县
仲量联行测量师事务所（上海）有限公司
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：房地产开发
职位信息
- 发布日期：2014-08-06
- 工作地点：成都-郫县
- 招聘人数：若干
- 工作经验：三年以上
- 学历要求：大专
- 语言要求：英语良好
- 职位月薪：面议
- 职位类别：餐饮/娱乐管理 宴会管理
职位描述
To organize and supervise the unit in accordance with and to the standards required by JLL, the contract specification and statutory Regulations. To be responsible for the overall efficient and effective management of the F&B unit to provide great quality Foodservice as required. Through management and organization, the candidate shall be responsible for the overall preparation, supervising cooking and service of food to agreed standards and specifications.
The candidate shall have excellent communication skills and must be able to work the Café floor, engaging customer in a friendly manner, as well as solving problems on the spot with diplomatic resolutions and service recovery. Proven record on restaurant management crucial to the selection process.
F&B Executive – Minimum requirements
?Foodservice background
?Hospitality/Hotel school graduate if possible
?International experience
?Previous budget management and/or profit & loss responsibility
?Ability to communicate effectively to senior stakeholders
?Minimum 3 years catering or F&B experience in an international firm
?Excellent financial acumen and commercial awareness
?I.T literate (PC MS Word, Excel)
?Impeccable personal presentation/attire
?Previous employment Reference letters
Operational Activities Job Scope
?Ensure minimum food standards per meal period established by JLL
?Carry process base activities like checklists to audit back and front of house day-to-day activities / Café Buzz Sheet
?Carry out systematic HACCP weekly checklist audits
?Understand and deliver all contractual terms
?Ensure services to Client are delivered to the correct minimum standard
?Identify any additional opportunities and discuss with line manager
?Action plans are completed with the support of line manager following consumers’ satisfaction surveys
?Ensure all retail areas are adequately stocked / provisioned at all times
?Establish and work towards product standardization
?Promotions are evident and sales are driven
?Customers are fully satisfied e.g.70% on the customer satisfaction survey
?Stock levels are kept to agreed BCP level and meeting HALAL requirements
?Control caterer’s labor schedule within labor requirements per units for Caterers, and Janitorial services
?Ensure budgets are understood and achieved
?Communicate site and company targets to caterers
?Monitor Labour turnover
?Attendance is managed and reported in line with employment legislation and the company’s procedures
?Ensure that neither Safety, nor Security violations are compromised by the vendor
?Hold weekly caterer’s team talk briefings
?Hold weekly caterer’s team trainings
?Experience of leading and managing caterer teams to deliver results
?Track cash and eMCS sales as well as meal numbers
EHS Job Scope
?Receive, read and understand the contents of EHS manual
?Supervise all relevant EHS procedures within the in the following areas and review them as appropriate:
Food handling and preparation chain (from receiving to service)
Cleaning, sanitation and storage of any kitchen or service utensil Cleaning and sanitation of equipment
Cleaning and sanitation of service areas, according to contractual terms
Any other EHS procedure according to EHS department and Contractual terms
?Ensure that all EHS incidents are correctly reported and investigated with relevant reviews of work procedures
?Ensure that all appropriate EHS information, instruction, training and supervision are provided to all
?Ensure that caterers to carry out their work safely and effectively
?Maintain up to date training records for all employees and caterers.
?Report EHS issues beyond control to your line manager timely
?Implement EHS campaigns to improve safety performance
Food Innovation and Promotions
?Organize at least one promotion per Café per week.
?Ensure all company promotions are correctly implemented
?Identify opportunities for new products and update Menus regularly
?Maximize opportunities through food innovation to increase the participation and average spending in Cafes
?Interact with other sites and receive weekly updates on the Promotional Calendar or so-called OKR
?Organize proactively events and carry out promotional material, printing and all marketing related activities
?Document Café promotional activities, recognition, and clip related Café news articles
?Design Promotional communication and waterfall efficiently
?Design and update existing Café menus
?Propose, quote, suggest and organize catering events requested by different managerial departments
?Propose
?Share best practices and promotions regionally.
Response (Badging, Ticket closure, Procurement, Maintenance)
?Ensure HALAL certification and Government licenses are in full compliance
?Ensure all products are correctly priced as per contractual specifications and line manager specifications
?Ensure that absenteeism is reported and addressed so it doesn’t affect the operation
?Keep all supporting documents filed for compliance check
?Ensure caterers go through he induction process before work start
?Monitor the caterers so everyone adheres to all EHS, NIOSH and other pre-requisites for badge issuance
?Ensure all purchasing is under company compliance
?Responsible of sourcing small to large equipment
POS: Data collection and Cost control
?Consolidate Café sales history
?Consolidate Café visitor numbers and analyze the factors which affect increased or decreased Café end-user participation
?Ensure all caterer’s cost line like beverages and sundries are managed effectively
?Control the order and receiving of goods such as beverages/chemicals and sundries as per consumption history
?Work towards a central stock keeping for beverages/chemicals and sundries
?Perform inventory audit spot checks
?Work with the finance team so that all costs are within budget
Customer Plan Reporting and Service Excellence
?Manage the Customer Plan Reporting framework, or CPR
?Communicate regularly with clients and keep the Site F&B Managers up to date
?Caterer’s team are supported, trained, coached and developed
?Ensure quick turnaround time to customer issues – Enable Service Recovery
?Ensure a systematic client feedback traceable platform to act according to the unique needs and wants of Cafe end-user
The candidate shall have excellent communication skills and must be able to work the Café floor, engaging customer in a friendly manner, as well as solving problems on the spot with diplomatic resolutions and service recovery. Proven record on restaurant management crucial to the selection process.
F&B Executive – Minimum requirements
?Foodservice background
?Hospitality/Hotel school graduate if possible
?International experience
?Previous budget management and/or profit & loss responsibility
?Ability to communicate effectively to senior stakeholders
?Minimum 3 years catering or F&B experience in an international firm
?Excellent financial acumen and commercial awareness
?I.T literate (PC MS Word, Excel)
?Impeccable personal presentation/attire
?Previous employment Reference letters
Operational Activities Job Scope
?Ensure minimum food standards per meal period established by JLL
?Carry process base activities like checklists to audit back and front of house day-to-day activities / Café Buzz Sheet
?Carry out systematic HACCP weekly checklist audits
?Understand and deliver all contractual terms
?Ensure services to Client are delivered to the correct minimum standard
?Identify any additional opportunities and discuss with line manager
?Action plans are completed with the support of line manager following consumers’ satisfaction surveys
?Ensure all retail areas are adequately stocked / provisioned at all times
?Establish and work towards product standardization
?Promotions are evident and sales are driven
?Customers are fully satisfied e.g.70% on the customer satisfaction survey
?Stock levels are kept to agreed BCP level and meeting HALAL requirements
?Control caterer’s labor schedule within labor requirements per units for Caterers, and Janitorial services
?Ensure budgets are understood and achieved
?Communicate site and company targets to caterers
?Monitor Labour turnover
?Attendance is managed and reported in line with employment legislation and the company’s procedures
?Ensure that neither Safety, nor Security violations are compromised by the vendor
?Hold weekly caterer’s team talk briefings
?Hold weekly caterer’s team trainings
?Experience of leading and managing caterer teams to deliver results
?Track cash and eMCS sales as well as meal numbers
EHS Job Scope
?Receive, read and understand the contents of EHS manual
?Supervise all relevant EHS procedures within the in the following areas and review them as appropriate:
Food handling and preparation chain (from receiving to service)
Cleaning, sanitation and storage of any kitchen or service utensil Cleaning and sanitation of equipment
Cleaning and sanitation of service areas, according to contractual terms
Any other EHS procedure according to EHS department and Contractual terms
?Ensure that all EHS incidents are correctly reported and investigated with relevant reviews of work procedures
?Ensure that all appropriate EHS information, instruction, training and supervision are provided to all
?Ensure that caterers to carry out their work safely and effectively
?Maintain up to date training records for all employees and caterers.
?Report EHS issues beyond control to your line manager timely
?Implement EHS campaigns to improve safety performance
Food Innovation and Promotions
?Organize at least one promotion per Café per week.
?Ensure all company promotions are correctly implemented
?Identify opportunities for new products and update Menus regularly
?Maximize opportunities through food innovation to increase the participation and average spending in Cafes
?Interact with other sites and receive weekly updates on the Promotional Calendar or so-called OKR
?Organize proactively events and carry out promotional material, printing and all marketing related activities
?Document Café promotional activities, recognition, and clip related Café news articles
?Design Promotional communication and waterfall efficiently
?Design and update existing Café menus
?Propose, quote, suggest and organize catering events requested by different managerial departments
?Propose
?Share best practices and promotions regionally.
Response (Badging, Ticket closure, Procurement, Maintenance)
?Ensure HALAL certification and Government licenses are in full compliance
?Ensure all products are correctly priced as per contractual specifications and line manager specifications
?Ensure that absenteeism is reported and addressed so it doesn’t affect the operation
?Keep all supporting documents filed for compliance check
?Ensure caterers go through he induction process before work start
?Monitor the caterers so everyone adheres to all EHS, NIOSH and other pre-requisites for badge issuance
?Ensure all purchasing is under company compliance
?Responsible of sourcing small to large equipment
POS: Data collection and Cost control
?Consolidate Café sales history
?Consolidate Café visitor numbers and analyze the factors which affect increased or decreased Café end-user participation
?Ensure all caterer’s cost line like beverages and sundries are managed effectively
?Control the order and receiving of goods such as beverages/chemicals and sundries as per consumption history
?Work towards a central stock keeping for beverages/chemicals and sundries
?Perform inventory audit spot checks
?Work with the finance team so that all costs are within budget
Customer Plan Reporting and Service Excellence
?Manage the Customer Plan Reporting framework, or CPR
?Communicate regularly with clients and keep the Site F&B Managers up to date
?Caterer’s team are supported, trained, coached and developed
?Ensure quick turnaround time to customer issues – Enable Service Recovery
?Ensure a systematic client feedback traceable platform to act according to the unique needs and wants of Cafe end-user
公司介绍
Jones Lang LaSalle (NYSE:JLL) is a financial and professional services firm specializing in real estate. The firm offers integrated services delivered by expert teams worldwide to clients seeking increased value by owning, occupying or investing in real estate. With 2011 global revenue of more than $3.6 billion, Jones Lang LaSalle serves clients in 70 countries from more than 1,000 locations worldwide, including 200 corporate offices. The firm is an industry leader in property and corporate facility management services, with a portfolio of approximately 2.1 billion square feet worldwide. LaSalle Investment Management, the company’s investment management business, is one of the world’s largest and most diverse in real estate with more than $ 47.7 billion of assets under management.
Jones Lang LaSalle has over 50 years of experience in Asia Pacific, with over 22,000 employees operating in 78 offices in 14 countries across the region. The firm was named the Best Property Consultancy in Asia Pacific at 'The Asia Pacific Property Awards 2011 in association with Bloomberg Television'. In Greater China, the firm has more than 1,600 professionals and 10,000 on-site staff, providing quality real estate advice and services in the areas of retail, residential, commercial, management services, project and development services and research. Key clients include various and developers, as well as owners of high-end residential and commercial buildings. For further information, please visit our Web site, www.joneslanglasalle.com.cn
仲量联行(纽约证交所交易代码：JLL)是专注于房地产领域的专业服务企业。公司在全球的专家团队致力于提供全面整合的服务，为客户持有、租用或投资房地产的决策实现增值。仲量联行2011年全球业务收入约36亿美元，拥有大约200个分公司，业务遍及全球70个国家逾1000个城市。仲量联行亦是物业管理及企业设施管理业的翘楚，管理的物业遍布世界各地，总面积逾21亿平方英尺。仲量联行旗下投资管理业务分支“领盛投资管理（LaSalle Investment Management）”为全球最具规模及最多元化的房地产投资管理公司之一，管理资产总值近477亿美元。
仲量联行在亚太地区开展业务超过50年。公司目前在亚太地区的14个国家拥有78个分公司，员工总数超过22,000 人。仲量联行在 “2011年亚太地区房地产奖”颁奖典礼上荣膺“亚太地区最佳房地产咨询公司”的最高荣誉。仲量联行在大中华区，目前拥有超过1,600名专业人员及10,000名驻厦员工，所提供的专业房地产顾问及服务领域包括：商铺、住宅、办公楼、工业、物业管理服务、企业设施管理、投资、战略顾问、项目与开发服务以及市场研究等。主要客户包括不同的跨国公司和开发商，以及高档住宅和商业物业的业主。
更多详情请浏览 www.joneslanglasalle.com.cn
Jones Lang LaSalle has over 50 years of experience in Asia Pacific, with over 22,000 employees operating in 78 offices in 14 countries across the region. The firm was named the Best Property Consultancy in Asia Pacific at 'The Asia Pacific Property Awards 2011 in association with Bloomberg Television'. In Greater China, the firm has more than 1,600 professionals and 10,000 on-site staff, providing quality real estate advice and services in the areas of retail, residential, commercial, management services, project and development services and research. Key clients include various and developers, as well as owners of high-end residential and commercial buildings. For further information, please visit our Web site, www.joneslanglasalle.com.cn
仲量联行(纽约证交所交易代码：JLL)是专注于房地产领域的专业服务企业。公司在全球的专家团队致力于提供全面整合的服务，为客户持有、租用或投资房地产的决策实现增值。仲量联行2011年全球业务收入约36亿美元，拥有大约200个分公司，业务遍及全球70个国家逾1000个城市。仲量联行亦是物业管理及企业设施管理业的翘楚，管理的物业遍布世界各地，总面积逾21亿平方英尺。仲量联行旗下投资管理业务分支“领盛投资管理（LaSalle Investment Management）”为全球最具规模及最多元化的房地产投资管理公司之一，管理资产总值近477亿美元。
仲量联行在亚太地区开展业务超过50年。公司目前在亚太地区的14个国家拥有78个分公司，员工总数超过22,000 人。仲量联行在 “2011年亚太地区房地产奖”颁奖典礼上荣膺“亚太地区最佳房地产咨询公司”的最高荣誉。仲量联行在大中华区，目前拥有超过1,600名专业人员及10,000名驻厦员工，所提供的专业房地产顾问及服务领域包括：商铺、住宅、办公楼、工业、物业管理服务、企业设施管理、投资、战略顾问、项目与开发服务以及市场研究等。主要客户包括不同的跨国公司和开发商，以及高档住宅和商业物业的业主。
更多详情请浏览 www.joneslanglasalle.com.cn