Soft Service Supervisor 办公室行政主管 - 新都区
仲量联行测量师事务所(上海)有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:房地产开发
职位信息
- 发布日期:2014-08-06
- 工作地点:成都-新都区
- 招聘人数:若干
- 工作经验:五年以上
- 学历要求:大专
- 职位月薪:面议
- 职位类别:行政经理/主管/办公室主任
职位描述
DUTIES & RESPONSIBILITIESTo deliver high quality, prompt and courteous Facility Management services in support of Client's business needs in a safe working environment.
· Front Desk Service
To greet clients, handle telephone call, book conference room, office equipment.
· Security & CCTV management
To assist vendor to maintain/repair security system and CCTV system.
To present regular access/log report to client
To assign/disable staff./visitor/contractor badges and related record/filling work and updated related info monthly
To collect and present related data/information to region
CCTV regular check
· Facility management
Assist to monitor the Office Facilities & Critical Environment
Assist to report and schedule contractors for preventative maintenance to limit the downtime for all critical equipment.
Assist to deal with emergency and arrange ad-hoc repair
To follow established escalation procedures and incident reporting procedures
· Office equipment & environment management
Assist FM/FO to ensure all office equipment, including photocopiers, fax machines, paper shedders etc. are in good working order and consumables are replenish timely
Assist FM/FO to ensure a good office environment, including arranging office ad-hoc repair, monitoring landscaping service and cleaning service
· Vendor management
To assist client/FM to bid the contractors .
meeting with CRES to understand clients' needs.
Assist to evaluate the contractors’ service performance.
· Customer Service / Client Relationships
To arrange office soft service. To purchase office consumption (paper, stationery and pantry stuff etc.) and deal with printing materials. To report and submit purchase request for client approval, purchase from approved supplier and ensure they are delivery on time with accurate quantity.
To handle confidential document destruction and document archiving.
Keep good communication with DB clients.
Coordinate and support Global Souring in related purchasing & services.
Ensured Key Operations Procedures are followed to ensure service standards are maintained.
Assist for the safe keeping confidential document such as bank license and related documents.
· Payment/ billing management
Assist to receive and verify the monthly statement. Allocate the expenses and prepare reports to client.
To assist client/FM to do accrual.
To assist update premise pool/general pool allocation key on monthly basis.
· Space management
Assist to provide the accurate seating plan to support space management on monthly basis.
· Assisted CRES/FM team to seek ways to constantly reduce costs and improve operational standards
· Keep good communication with landlord and have the monthly meeting with Landlord.
· To assist client/FM to do report work, including monthly report and CEM KPI review etc.
· Supervise the receptionist, tealady and security guards
· Back up receptionist when necessary (during lunch time and leave)
· Assist client/FM to do restacking or relocation of staff.
· Any other duties assigned by the client / FM.
ACCOUNTABILITIESManagement of seconded staff and service contracts/suppliers.
Successful completion of scheduled activities. Prompt and courteous response to Client’s requests.
Provide support the Facility manager such in purchasing & monthly accounting.
Monthly measurement of achievement of KPI.
Management of equipment and materials on behalf of client.
REQUIREMENTSUniversity degree
Relevant experience in managing facilities preferred
Strong interpersonal skills
Proficiency in English (spoken and written)
· Front Desk Service
To greet clients, handle telephone call, book conference room, office equipment.
· Security & CCTV management
To assist vendor to maintain/repair security system and CCTV system.
To present regular access/log report to client
To assign/disable staff./visitor/contractor badges and related record/filling work and updated related info monthly
To collect and present related data/information to region
CCTV regular check
· Facility management
Assist to monitor the Office Facilities & Critical Environment
Assist to report and schedule contractors for preventative maintenance to limit the downtime for all critical equipment.
Assist to deal with emergency and arrange ad-hoc repair
To follow established escalation procedures and incident reporting procedures
· Office equipment & environment management
Assist FM/FO to ensure all office equipment, including photocopiers, fax machines, paper shedders etc. are in good working order and consumables are replenish timely
Assist FM/FO to ensure a good office environment, including arranging office ad-hoc repair, monitoring landscaping service and cleaning service
· Vendor management
To assist client/FM to bid the contractors .
meeting with CRES to understand clients' needs.
Assist to evaluate the contractors’ service performance.
· Customer Service / Client Relationships
To arrange office soft service. To purchase office consumption (paper, stationery and pantry stuff etc.) and deal with printing materials. To report and submit purchase request for client approval, purchase from approved supplier and ensure they are delivery on time with accurate quantity.
To handle confidential document destruction and document archiving.
Keep good communication with DB clients.
Coordinate and support Global Souring in related purchasing & services.
Ensured Key Operations Procedures are followed to ensure service standards are maintained.
Assist for the safe keeping confidential document such as bank license and related documents.
· Payment/ billing management
Assist to receive and verify the monthly statement. Allocate the expenses and prepare reports to client.
To assist client/FM to do accrual.
To assist update premise pool/general pool allocation key on monthly basis.
· Space management
Assist to provide the accurate seating plan to support space management on monthly basis.
· Assisted CRES/FM team to seek ways to constantly reduce costs and improve operational standards
· Keep good communication with landlord and have the monthly meeting with Landlord.
· To assist client/FM to do report work, including monthly report and CEM KPI review etc.
· Supervise the receptionist, tealady and security guards
· Back up receptionist when necessary (during lunch time and leave)
· Assist client/FM to do restacking or relocation of staff.
· Any other duties assigned by the client / FM.
ACCOUNTABILITIESManagement of seconded staff and service contracts/suppliers.
Successful completion of scheduled activities. Prompt and courteous response to Client’s requests.
Provide support the Facility manager such in purchasing & monthly accounting.
Monthly measurement of achievement of KPI.
Management of equipment and materials on behalf of client.
REQUIREMENTSUniversity degree
Relevant experience in managing facilities preferred
Strong interpersonal skills
Proficiency in English (spoken and written)
公司介绍
Jones Lang LaSalle (NYSE:JLL) is a financial and professional services firm specializing in real estate. The firm offers integrated services delivered by expert teams worldwide to clients seeking increased value by owning, occupying or investing in real estate. With 2011 global revenue of more than $3.6 billion, Jones Lang LaSalle serves clients in 70 countries from more than 1,000 locations worldwide, including 200 corporate offices. The firm is an industry leader in property and corporate facility management services, with a portfolio of approximately 2.1 billion square feet worldwide. LaSalle Investment Management, the company’s investment management business, is one of the world’s largest and most diverse in real estate with more than $ 47.7 billion of assets under management.
Jones Lang LaSalle has over 50 years of experience in Asia Pacific, with over 22,000 employees operating in 78 offices in 14 countries across the region. The firm was named the Best Property Consultancy in Asia Pacific at 'The Asia Pacific Property Awards 2011 in association with Bloomberg Television'. In Greater China, the firm has more than 1,600 professionals and 10,000 on-site staff, providing quality real estate advice and services in the areas of retail, residential, commercial, management services, project and development services and research. Key clients include various and developers, as well as owners of high-end residential and commercial buildings. For further information, please visit our Web site, www.joneslanglasalle.com.cn
仲量联行(纽约证交所交易代码:JLL)是专注于房地产领域的专业服务企业。公司在全球的专家团队致力于提供全面整合的服务,为客户持有、租用或投资房地产的决策实现增值。仲量联行2011年全球业务收入约36亿美元,拥有大约200个分公司,业务遍及全球70个国家逾1000个城市。仲量联行亦是物业管理及企业设施管理业的翘楚,管理的物业遍布世界各地,总面积逾21亿平方英尺。仲量联行旗下投资管理业务分支“领盛投资管理(LaSalle Investment Management)”为全球最具规模及最多元化的房地产投资管理公司之一,管理资产总值近477亿美元。
仲量联行在亚太地区开展业务超过50年。公司目前在亚太地区的14个国家拥有78个分公司,员工总数超过22,000 人。仲量联行在 “2011年亚太地区房地产奖”颁奖典礼上荣膺“亚太地区最佳房地产咨询公司”的最高荣誉。仲量联行在大中华区,目前拥有超过1,600名专业人员及10,000名驻厦员工,所提供的专业房地产顾问及服务领域包括:商铺、住宅、办公楼、工业、物业管理服务、企业设施管理、投资、战略顾问、项目与开发服务以及市场研究等。主要客户包括不同的跨国公司和开发商,以及高档住宅和商业物业的业主。
更多详情请浏览 www.joneslanglasalle.com.cn
Jones Lang LaSalle has over 50 years of experience in Asia Pacific, with over 22,000 employees operating in 78 offices in 14 countries across the region. The firm was named the Best Property Consultancy in Asia Pacific at 'The Asia Pacific Property Awards 2011 in association with Bloomberg Television'. In Greater China, the firm has more than 1,600 professionals and 10,000 on-site staff, providing quality real estate advice and services in the areas of retail, residential, commercial, management services, project and development services and research. Key clients include various and developers, as well as owners of high-end residential and commercial buildings. For further information, please visit our Web site, www.joneslanglasalle.com.cn
仲量联行(纽约证交所交易代码:JLL)是专注于房地产领域的专业服务企业。公司在全球的专家团队致力于提供全面整合的服务,为客户持有、租用或投资房地产的决策实现增值。仲量联行2011年全球业务收入约36亿美元,拥有大约200个分公司,业务遍及全球70个国家逾1000个城市。仲量联行亦是物业管理及企业设施管理业的翘楚,管理的物业遍布世界各地,总面积逾21亿平方英尺。仲量联行旗下投资管理业务分支“领盛投资管理(LaSalle Investment Management)”为全球最具规模及最多元化的房地产投资管理公司之一,管理资产总值近477亿美元。
仲量联行在亚太地区开展业务超过50年。公司目前在亚太地区的14个国家拥有78个分公司,员工总数超过22,000 人。仲量联行在 “2011年亚太地区房地产奖”颁奖典礼上荣膺“亚太地区最佳房地产咨询公司”的最高荣誉。仲量联行在大中华区,目前拥有超过1,600名专业人员及10,000名驻厦员工,所提供的专业房地产顾问及服务领域包括:商铺、住宅、办公楼、工业、物业管理服务、企业设施管理、投资、战略顾问、项目与开发服务以及市场研究等。主要客户包括不同的跨国公司和开发商,以及高档住宅和商业物业的业主。
更多详情请浏览 www.joneslanglasalle.com.cn