苏州招聘

KEY RESPONSIBILITIES:

?Provide support to the Village Operations and Services Manager in their areas of responsibilities for the Security, Cleaning, Maintenance, Landscaping, parking and Waste. Ensure services staffing levels are in line with business needs.
?Assist the Village Operations and Services Managers in the day to day management to be visible in the Village to ensure excellent hospitality and delivery of Village standards.
?Execute daily pre-opening operational checks in a timely manner, fill out the Opening reports, Trading Reports and undertake action accordingly.
?Update the task tracker keeping the Operations managers fully informed of identified risk and works required through regular progress.
?Support the Operations managers to coordinate the daily maintenance works executed by the village handymen (e.g. minor carpentry, brickwork, plumbing, electrical, painting works)
?Regular inspections of all areas for contract cleaning throughout the day, ensuring contractual obligations are met though maintaining excellent standards and hospitality.
?Control other contracted services such as, pest control, air fresheners, sanitary facilities, consumables, public telephones etc.
?Control energy monitoring to ensure sustainability efficiencies are supported.
?Be fully aware of the evacuation plans and health & safety procedures. Support Operations managers with strong relations with emergency services.
?Complete all relevant documentation to support legal to include incident and accident reporting, understand the correct escalation procedures.
?Ensure that brands comply with the Village rules and regulations concerning material supply, waste disposal, use of common installations, operating hours, car parking, permits etc.
?Assist the Village Operations and Services Managers during any renovations and upgrades of operational services.
?Liaise with Retail Development to complete contractor inductions and Village house rules, hot works etc… ensuring compliance measures are met.
?Assist the operations team in the organisation, coordination and execution of special projects carried out by the village.
?Assist Operations Managers to set up, track and achieve budgets for service costs, ensure services, deliveries and supply orders are accurate.
?Raise purchase orders to support the delivery of services as instructed.
?Deputise for the Operations admin function when required to include footfall reporting.
?Carry out preventive measures regarding Health and Safety issues in order to evaluate performance and conduct.
?Work closely together with other internal departments e.g. retail & marketing campaigns and provide operational service where needed to include offsite storage.
?Focus on the continuous improvement of your personal development plan.
?Flexibility to cover operations rota to include late nights, early mornings, weekends and bank holidays.


SKILLS AND QUALIFICATIONS

?2 years’ similar experience gained in a service rendering environment (commercial/leisure/hospitality business) or in facility management
?“Customer Service” and “Hospitality” orientated.
?Excellent organisation and communication skills
?Physically fit and highly-motivated.
?Proactive approach, flexible and with team spirit.
?High level of English required.
?Professional and personable approach at all times.
?Availability: presence at Village during operating hours including weekends and public holidays.

唯泰——奢侈品零售业的传奇缔造者

 唯泰集团（Value Retail）是欧洲九大购物村的开发商和运营商。其***的特色是将旅游与购物的体验相结合，让顾客享受到无与伦比的奢华体验式购物。

品牌传奇

唯泰集团成立于1992年，它的***家购物村——英国伦敦的Bicester Village（比斯特购物村）于1995年开幕，并一举成为全球最成功的购物中心，更是也是80%中国旅英游客的必去之处。在此之前，比斯特只是一个默默无闻的小市镇和英军仓库所在地。而今，许多名流都热衷于到比斯特享受时尚、美食和美景。

比斯特购物村是传统零售业的革命先锋。在它开业之前，全世界最具盈利价值的商场无不坐落于都市的中心地带。而距伦敦87公里的比斯特购物村开业后，其每平米的销售额超过了13,000英镑，一举成为了世界上每平方米销售业绩***的零售购物中心。它把购物与旅游融为一体，开创了创新经营模式的先河。比斯特购物村所取得的成就源于与高端奢侈品牌的强强联手，其精致非凡的美食与各种文艺活动更为比斯特锦上添花，使之成为全欧洲最热门的必去景点。

唯泰在欧洲的九大购物村

自从比斯特购物村开始营业起，唯泰又陆续开张了八家购物村：爱尔兰都柏林的Kildare Village （可尔代尔购物村）；法国巴黎的La Vallée Village （山谷购物村）；西班牙马德里的Las Rozas Village （拉斯咯扎斯购物村）；西班牙巴塞罗那的La Roca Village （罗卡购物村）； 意大利米兰的Fidenza Village （菲登扎购物村）；布鲁塞尔/安特卫普/科隆的Maasmechelen Village （马斯梅克林购物村）；法兰克福的Wertheim Village （威尔特海姆购物村）以及德国慕尼黑的Ingolstadt Village （因戈尔施塔特购物村）。它们各具风情，有着自己独树一帜的文化和故事，而每个购物村的选址无不是欧洲历史文化名城，这更让它们成为游客梦寐以求、不可错过的旅游胜地。

唯泰的经营理念是让旗下的每个购物中心成为一个汇聚故事的平台，独立构思、独立取材，并争取让每位顾客都能成为这些故事中的角色。唯泰旗下的购物村虽然各具风姿，但目标都是要把购物与旅游和娱乐结合在一起，使购物环境浪漫而唯美，成为一个远离城市喧嚣的世外桃源。

体验式购物

由唯泰创造和运营的“体验式购物”是一种创新的购物理念，也是唯泰能够独领风骚的诀窍所在。
一次经历的难忘与否在于其独特的过程与回味，因此唯泰在旗下的购物村中常年举办与时尚、艺术、文化相关的展览或演出，邀请世界级的创意人士参与，将艺术人文气息融入度假和购物体验之中。于是，购物村变成游览胜地，购物体验妙趣横生。离开时，来客们不仅购物袋里满载而归，而且精神上亦有所收获。

唯泰在中国

唯泰锐意把独树一帜的“体验式购物”带到中国，计划在上海、北京、广州和香港等中国大型城市开发精品购物村。未来二十年，唯泰预计会在向中国投资十亿美金，打造六个精品旅游购物村。

由比斯特购物村的策划团队在中国打造的首家精品旅游购物村将设于历史文化名城苏州的阳澄湖半岛上，取名为“奕欧来”。唯泰集团主席斯科特.马尔金（Scott Malkin）曾这样描述比斯特购物村：“它拥有世界***品牌的非当季产品，是购物者的天堂。”

唯泰中国首席执行官马克.伊斯莱尔（Mark Israel）表示：“奕欧来苏州的建筑会比我们在欧洲的购物村更加美伦美奂，因为中国顾客的要求越来越高，品味也越来越考究。在欧洲，我们经营包括比斯特在内的九大购物村，汲取了很多经验和教训，这些全部成了兴建奕欧来苏州、为中国顾客打造全新购物体验的基石。”

奕欧来苏州专为文娱项目辟出了多个展览点。这展览点有的是现场演出，有的是LED荧屏。意大利资深策展人乐大豆（Davide Quadrio）将领衔执导一系列精彩的表演和动画。我们将与才华横溢的全球创意人士合作，带来独具匠心的现场演出及特别展览。此外，我们已经和一些时尚设计新星建立起合作关系，填补他们未能在苏州开设专卖店的遗憾。这些设计师的作品将在一些专为展示创意的店面中销售。另一方面，为了加强与当地社区的联系，唯泰还将与苏州丝绸博物馆、昆曲剧团以及本地的设计产业合作，创造出新颖的文艺娱乐活动。

奕欧来苏州在承袭比斯特购物村优秀传统的同时，百尺竿头，更进一步。她的一砖一瓦都注入了“奕”之精神，漫步在其中，可以悠然自得地欣赏她光彩照人的精品商店、欧陆风格的奢华氛围以及融会了艺术人文气息的娱乐项目。
    
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奕欧来苏州精品购物村营业时间：
周一至周五：10am-8pm
周六至周日: 9am-9pm


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