Customer Quality Engineer
美昌科技(昆山)有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:电子技术/半导体/集成电路
职位信息
- 发布日期:2014-04-29
- 工作地点:昆山
- 招聘人数:1
- 学历要求:大专
- 语言要求:英语熟练
- 职位月薪:面议
- 职位类别:半导体技术
职位描述
Roles and Responsibilities:
1. Monitor process yields & internal control throughout the line. Recognize and help solve yield-decreasing/ maverick issues, implement and drive internal corrective actions. Coordinate & sustain the in-line quality monitoring & assurance by using Quality tools such as SPC.
2. Customer Corrective Action Support - Drive customer corrective actions by carrying out root cause failure analysis, cross-sectioning, dimensional analysis, or other means. Collaborate with team on the root cause analysis and implementation of corrective action for process related concerns. In addition, communicate with customers when necessary to ensure verification of corrective actions.
3. Coordinating, monitoring the feedbacks/complaints and responding appropriately to customers. These includes organizing internal meetings, verify and review customer feedbacks, handling customer returns (RMA), 8D submission, follow up on containment actions/all corrective action till proper closures in timely manner.
4. Primary contact between the customer and the plant and must ensure that all appropriate actions to support the customer are understood, agreed and implemented by all parties in order to improve quality levels.
5. Perform process & product audit from time to time. Drive, follow up and report progress updates of continuous improvement programs
Requirements:
1. Min. Diploma level with 2 years working experience in electronics manufacturing quality system is preferred.
2. Knowledgeable in the principles, procedures, applications and tools used in quality assurance.
3. Customer service orientated with good verbal/written communication (English & Mandarin) and interpersonal skills.
4.A critical thinker with good analytical and problem solving skills.
5. Able to work independently and manage time effectively to complete tasks on time
1. Monitor process yields & internal control throughout the line. Recognize and help solve yield-decreasing/ maverick issues, implement and drive internal corrective actions. Coordinate & sustain the in-line quality monitoring & assurance by using Quality tools such as SPC.
2. Customer Corrective Action Support - Drive customer corrective actions by carrying out root cause failure analysis, cross-sectioning, dimensional analysis, or other means. Collaborate with team on the root cause analysis and implementation of corrective action for process related concerns. In addition, communicate with customers when necessary to ensure verification of corrective actions.
3. Coordinating, monitoring the feedbacks/complaints and responding appropriately to customers. These includes organizing internal meetings, verify and review customer feedbacks, handling customer returns (RMA), 8D submission, follow up on containment actions/all corrective action till proper closures in timely manner.
4. Primary contact between the customer and the plant and must ensure that all appropriate actions to support the customer are understood, agreed and implemented by all parties in order to improve quality levels.
5. Perform process & product audit from time to time. Drive, follow up and report progress updates of continuous improvement programs
Requirements:
1. Min. Diploma level with 2 years working experience in electronics manufacturing quality system is preferred.
2. Knowledgeable in the principles, procedures, applications and tools used in quality assurance.
3. Customer service orientated with good verbal/written communication (English & Mandarin) and interpersonal skills.
4.A critical thinker with good analytical and problem solving skills.
5. Able to work independently and manage time effectively to complete tasks on time
公司介绍
我公司于2005年在江苏苏州成立,是集LED产品研发、生产制造及销售服务为一体的光电企业。目前产品以大功率LED光源模组技术为主,为客户提供各领域的LED照明解决方案。产品应用涵盖商务照明、工业照明、道路照明及其他特殊照明等多种领域。
我公司在军用半导体领域所累积的经验,积淀出我们严苛的品质保证体系与产品完善理念。目前,已与多所科研机构和高校建立合作关系,积极开展自主创新,致力于成为绿色照明产业中的领军企业。现因发展需要,广纳贤才,愿与有识之士精诚合作,共同在绿色照明产业发展中创造更大的价值。
我公司在军用半导体领域所累积的经验,积淀出我们严苛的品质保证体系与产品完善理念。目前,已与多所科研机构和高校建立合作关系,积极开展自主创新,致力于成为绿色照明产业中的领军企业。现因发展需要,广纳贤才,愿与有识之士精诚合作,共同在绿色照明产业发展中创造更大的价值。
联系方式
- 公司地址:地址:span综合保税区新竹路8号