苏州招聘

Responsibilities：
All CSR Customer Service and Technical competencies and certification requirements listed above for T1 Sales Representative /Universal Agent (CSR)
Prior experience as a CSR
Ability to adjust his/her behavior and communication style to accommodate working styles and perspectives of diverse individuals
Ability to develop effective solutions to difficult problems or situations
Ability to effectively select the best option from a limited number of possible actions or standard options
Ability to structure basic information accurately and draw informed conclusions
Ability to respond effectively under stressful situations. Avoid counterproductive behaviors when confronted with frustrating problems or situations
Ability to work well in ambiguous situations
Knowledge of application install (How to install windows based applications)
Advanced Knowledge of Internet Explorer, Firefox – browsing
Advanced Knowledge of IE technologies (cookies, cache, IE options)
Advanced Knowledge of Firewall/Anti-Virus

Sutherland Global Services（下称“Sutherland”）创建于1986年，是一家致力于业务流程和技术管理服务的专业服务公司。Sutherland为客户提供支持其完整生命周期的一整套包括后台分析与前台管理服务的集成解决方案。

Sutherland也是全球规模***的独立商业流程外包公司之一，为全球主要的行业纵向市场的先导者提供服务。

Sutherland总部位于美国纽约州罗切斯特市，员工规模超过三万。已在美国，加拿大，巴西，墨西哥，哥伦比亚，牙买加，斯洛伐克，爱沙尼亚共和国，瑞典，保加利亚，英国，摩洛哥，阿联酋，埃及，马来西亚，菲律宾，印度和中国设有客户联系中心。

苏州赛思澜信息技术服务有限公司
Email: referral.china@sutherlandglobal.com
电话：0512-87180518
地址：苏州工业园区星湖街328号创意产业园内11栋-5楼
Referral.china@sutherlandglobal.com
公交路线：可乘公交115,128,146,177,180到“创意产业园”站 或 地铁二号线在月亮湾站